Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alice Hicks

Coronado,CA

Summary

Experienced bar professional with a strong background in customer service and staff training. Skilled in maintaining compliance with health regulations and managing inventory, dedicated to fostering teamwork and operational excellence.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bar Manager

Grog's
Pass Christian, Mississippi
07.2020 - 08.2023
  • Managed daily bar operations to ensure smooth service and customer satisfaction.
  • Maintained inventory levels, ordering supplies as needed to prevent shortages.
  • Ensured compliance with health and safety regulations within the bar environment.
  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.

Bartender / Wing Certified Trainer

Buffalo Wild Wings
Gulfport, Mississippi
05.2018 - 07.2020
  • Engaged with customers to provide excellent service and recommendations.
  • Trained new bartenders on standard operating procedures and menu items.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.

Bartender / Wing Certified Trainer

Buffalo Wild Wings
Chesapeake, Virginia
06.2014 - 05.2018
  • Engaged with customers to provide excellent service and recommendations.
  • Trained new bartenders on standard operating procedures and menu items.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.

Education

High School Diploma -

Tate High School
Cantonment
05-2007

Skills

  • Inventory management
  • Staff training and development
  • Cocktail preparation and service
  • Aloha Point of Sale Experience
  • Health compliance and safety
  • Customer engagement and relations

Certification

  • ServSafe Certification

Timeline

Bar Manager

Grog's
07.2020 - 08.2023

Bartender / Wing Certified Trainer

Buffalo Wild Wings
05.2018 - 07.2020

Bartender / Wing Certified Trainer

Buffalo Wild Wings
06.2014 - 05.2018

High School Diploma -

Tate High School

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