Hi, I’m
Alice Liang
Engineering Leadership
Seattle,WA
Summary
10+ years of engineering and managerial experience developing large-scale, complex, and high-impact software projects, leading teams in a corporate and startup environment. Experience recruiting and managing teams building world-class scalable web services, web applications, and backend platforms. Passionate about mentoring and growing engineers to reach their full potential, building healthy, high-morale, high-performing teams (staff and contractor) through clear communication of vision, mission, and execution.
Overview
11
years of professional experience
3
years of post-secondary education
Work History
StripeSan Francisco/Seattle, WA
Engineering Manager, Review Tools
10.2020 - 07.2022
Job overview
- Drove cross-functional programs and partnerships for improvements across Risk user experience and business outcome, such as saving >$20MM in prevented losses and reducing wrongful decision accuracy by 90%
- Drove product and technical roadmap for distributed systems responsible for tens of millions of critical reviews across a 100 person org, while leading a team of 12 fullstack, geographically distributed engineers
- Rebuilt Stripe's human review systems for more flexibility and agility in human review spin up, built interfaces to scale integrating with new Stripe products, tools to assess and manage decision accuracy, and management controls for prioritizing and routing reviews.
- Reduced new risk policy rollout time from 3-6 weeks to hours, removed need for 2-3 engineers to support operations.
AirbnbSan Francisco, CA
Engineering Manager, Payments Infrastructure
05.2018 - 10.2020
Job overview
- Led day-to-day operations, technical & product deep dives, and strategic planning to build infrastructure to support business-critical, reliable, and distributed systems in Payments
- Built daily (later realtime) transactional observability platform to ensure full visibility of money movement life cycle to monitor and achieve 99.99% transaction consistency and completeness.
- Led Payments China Data Localization effort for Payments to build multi region services
- Led Airbnb-wide working group to define standards for Functional Correctness Testing at Airbnb, fostered rollout of Test Level measurement for all types of projects at Airbnb, and influenced 90% of engineering teams to set testability goals
- Helped identify need for Payment SRE team, hired team, and onboarded new manager after 6 months
AirbnbSan Francisco, CA
Sr. Software Engineer, Payments
10.2014 - 05.2018
Job overview
- Led and implemented audit trail-based financial reporting with event-based pipeline with a team of 3. Reduced reporting SLAs from 24-48h to 15-20 minutes, increased financial reporting accuracy, and enabled Airbnb's rapid push to service oriented architecture without breaking financial reporting.
- Scaled financial reporting from Ruby-based parameterized, imperative MySQL ETL pipeline to Scala Spark-based functional reporting engine. Enabled 24x faster runs, horizontal scaling, better testability, and decoupled financial logic from product logic
- Supported 2014-2017 financial audits
The Climate CorporationSan Francisco, CA
Software Engineer, Platform
01.2012 - 10.2014
Job overview
- Built scalable, distributed, multidimensional array store in Clojure for weather data, which was presented at Clojure/West.
- Led effort on monitoring, metrics to achieve 99.9% requests with distributed tracing
Education
University of CaliforniaBerkeley
Bachelor of Arts from Applied Mathematics, Statistics
08.2008 - 12.2011
Skills
Training and mentoring
Strategic planning
AWS, Java, Javascript, Ruby, Python, Kubernetes, Docker
Interdisciplinary collaboration
Timeline
Engineering Manager, Review Tools
Stripe
10.2020 - 07.2022
Engineering Manager, Payments Infrastructure
Airbnb
05.2018 - 10.2020
Sr. Software Engineer, Payments
Airbnb
10.2014 - 05.2018
Software Engineer, Platform
The Climate Corporation
01.2012 - 10.2014
University of California
Bachelor of Arts from Applied Mathematics, Statistics
08.2008 - 12.2011
Hobbies
Aerial rope, ski mountaineering, and mushroom foraging