Alice-Marie Webb
Health and Human Services
Sugarland,TX
Summary
Bilingual Enthusiastic, Driven individual dedicated to children's needs, eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. A clear understanding of coordinating and training inpatient services and public relations. Motivated to learn, grow and excel in Social Work and Health and Human Services.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
The Burzynski Cancer Research For Children
Houston, TX
01.2022 - 09.2023
- Established rapport and relationships with patients and external partners to cross-train and support medical staff.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Connected patients with available community and charitable resources.
- Worked with patients and families to develop future plans and discuss care actions.
- Maximized preventive care utilization to reduce hospital burden and help eliminate readmissions.
Houston 911& EMS Emergency Dispatch Communications
The Houston Emergency Center
Sugarland, TX
01.2001 - 02.2022
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
- Relayed thelatest information to first responders via electronic means, telephone calls, and radio responses.
- Answered calls from the automatic routing system and took basic information from callers.
- Read system maps and caller information, and documented details in the system.
- Conducted research, gathered information from multiple sources, and presented results.
- Used coordination and planning skills to achieve results according to schedule.
- Developed team communications and information for meetings.
- Managed team of 50 employees, overseeing hiring, training, and professional growth of employees
Communications & Marketing
Wolves Baseball Organization
Sugarland, United States
10.2021 - Current
- Supported media relations consultants in outreach and fundraising campaigns.
- Expanded national client list with development of customized communications strategies.
- Prepared event communications for special events, took photographs during event, and promoted on web and periodical channels.
- Designed print collateral materials and coordinated branding across multiple communications channels.
- Responded to requests for information from media or designated appropriate spokesperson or information source.
- Created unified messaging of public relations efforts in conjunction with advertising campaigns by working closely with marketing peers.
Assistant Manager
24 Hour Fitness
Houston, TX
01.1998 - 01.2021
- Achieved recognition for contribution to store success by optimizing sales.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
Education
No Degree -
North West Education Center
Houston, TexasNo Degree - Criminal Justice 1 & 2, Law of Agency
San Jacinto Central College
Deer Park, TexasCertification For Real-estate & Contracts - Realestate
Houston Community College
Houston, TXAssociate of Applied Science - Health And Human Services
Indiana Wesleyan University
Marian, Indiana09.2021
High School Diploma -
The Prince of Peace Catholic Church
Tomball, TX01.1995
Skills
- Public Relations Strategies
- Client Coaching
- Schedule Coordination
- Communication Strategy Development
- Strategic planning
- Recruitment and Hiring
- Team Building
- Coaching and Mentoring
- Research and Analysis
- Remote Work Coordination
- Goal Setting
- Accounts Payable and Receivable
- Honesty and Integrity
- Confidence and Drive
- Employee Motivation and Discipline
- Interpersonal Communication
- Problem-Solving
- Early Childhood Education
- Milestones understanding
- Documentation Management
- Analytical and Critical Thinking
- Interpersonal Communication
Certification
- Texas Commission on Law Enforcement (TCOLE) Certification Emergency Telecommunications, The City of Houston
- World Processing & Business
- Certified Pre-School Teacher, Holy Cross Preschool
- Adult, Child, Infant CPR and Basic First Aid
Languages
Spanish
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Patient Care Coordinator
The Burzynski Cancer Research For Children
01.2022 - 09.2023
Communications & Marketing
Wolves Baseball Organization
10.2021 - Current
Houston 911& EMS Emergency Dispatch Communications
The Houston Emergency Center
01.2001 - 02.2022
Assistant Manager
24 Hour Fitness
01.1998 - 01.2021
No Degree -
North West Education Center
No Degree - Criminal Justice 1 & 2, Law of Agency
San Jacinto Central College
Certification For Real-estate & Contracts - Realestate
Houston Community College
Associate of Applied Science - Health And Human Services
Indiana Wesleyan University
High School Diploma -
The Prince of Peace Catholic Church
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