Alice Burkholder
Indio,USA
Summary
Detail-oriented and highly organized accounting and operations professional with a proven track record in Accounts Payable, Accounts Receivable, Human Resources, and Facilities Management. Bilingual abilities enhance communication and collaboration within diverse teams, while a commitment to fostering a positive work environment promotes strong teamwork. Expertise includes reviewing purchase orders, coding and processing invoices, reconciling vendor statements, payroll administration, audit support, and HR onboarding, all contributing to operational efficiency. Recognized for exceptional problem-solving skills and the ability to effectively manage multiple priorities in fast-paced settings.
Overview
23
23
years of professional experience
Work History
Office and Facility Manager
Palm Valley School
08.2021 - 06.2026
- Accounts Payable / Accounts Receivable, HR & Facilities Manager
- Review and verify purchase orders for accuracy and compliance.
- Code, process, and approve vendor invoices in a timely manner.
- Reconcile vendor statements and resolve payment discrepancies.
- Manage Accounts Receivable activities, including customer payments and account reconciliation.
- Process payroll accurately and maintain payroll records.
- Assist with internal and external audits by preparing documentation and financial reports.
- Handle Human Resources onboarding, including new hire paperwork, background checks, credential verification, and employee orientation.
- Maintain confidential employee records and support HR compliance initiatives.
- Supervise a team of six maintenance technicians, assigning work, monitoring performance, and ensuring timely completion of maintenance requests.
- Oversee facility maintenance operations, vendor coordination, and preventive maintenance programs.
- Ensure compliance with company policies, safety regulations, and operational standards.
- Build positive relationships with vendors, employees, and management while providing excellent customer service.
Bookkeeper
Braswell High School
11.2018 - 08.2021
- Handle financial transactions and record keeping for school
- Order supplies for department, teachers and staff
- Daily bank deposits
Branch Administrator
American Automobile Association (AAA)
12.2013 - 11.2018
- Review office daily work for audit purposes.
- Review and audit travel files.
- Order supplies for office such as books and bank supplies.
- Daily deposits for multiple school departments.
- Daily tasks included enrolling new members and taking payments.
Teller
Wells Fargo Bank
01.2012 - 01.2013
- Daily balancing of currency, coins, and checks in drawers at the ends of shifts.
- Calculate balance transactions, cash checks and pay out money.
- Signature verification to ensure that written and numerical amounts agree.
- Arrange monies received in cash drawers, boxes and coin dispensers according to denomination.
- Receive checks and cash for deposit, verify deposit slips.
- Resolve problems or discrepancies concerning customer’s accounts, carry out special services for customers, such as ordering bank cards and checks.
- Perform clerical tasks such as typing, filing, and microfilm photography.
- Designated as the Ambassador for the division.
- Manage multiple drive-up windows during high volume hours.
- Refer and generate many new accounts in the branch daily.
- Open and close office branch in accordance with bank regulations.
In-Store Trainer
Bed, Bath and Beyond
01.2011 - 01.2012
- Train all new and existing employees to adhere to companywide policies and procedures.
- Present classes to new hires and existing associates to drive sales by having a working knowledge of store merchandise and products.
- In charge of developing and scheduling training classes and courses to deliver product information.
- Teach phone etiquette.
- Teach customer service skills to resolve any and all difficult customer experiences.
- Track training through staff testing.
Office Manager
Grand Pacific Resorts
01.2010 - 01.2011
- Handled all guest relations.
- Resolved any and all guest complaints in a timely manner.
- Created and maintained all the employee work schedules.
- Maintained all employee timesheets and payroll.
- Resolved any and all billing issues.
- Maintained vendor relations for the resort.
- Supervised all housekeeping staff to ensure company standards.
- Trained all in-house staff to ensure the highest quality and courtesy standards.
Cashier
Bed, Bath and Beyond
01.2008 - 01.2010
- Communication with customers in person and on phone in both English and Spanish.
- Communication on phone with customers in both English and Spanish.
- Stocking, setting up and tearing down in-store displays.
- Handling merchandise returns.
Office Manager
Digital Streets
01.2003 - 01.2007
- Provided management for all customer service billing and account maintenance.
- Coordinated delinquent accounts with Coachella Valley Collections Agency and maintained accurate equipment inventory for active and collection accounts.
- Responsible for providing all new employees training for customer service procedures and standards.
- Communication with all customers in English and Spanish.
- Scheduling Client Appointments.
- Data Entry.
- Accounts Receivable and Accounts Payable.
- Proficient use of technology.
- Managed vendor contracts and accounts.
- Managed all office filing.
- Payroll accounting.
- Performed any and all receptionist duties.
- Prioritized and organized daily tasks.
- Extensive use of Quick books, MS Office, including MS Word and Excel.
Education
High School - General education
Indio High School
01-1989
Program Training - Banking and Finance
California ROP
Skills
- Bilingual
- Interpersonal/Intrapersonal skills
- Proficient in technology
- Ability to collaborate effectively
- Ability to adhere to deadlines
- Paychex Payroll System
- Blackbaud/Financial Edge
- Word
- Excel
- Google Docs
- QuickBooks
- Organization and Time Management
Accomplishments
Employee of the year for outstanding sales for the state of Texas while working for AAA.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office and Facility Manager
Palm Valley School
08.2021 - 06.2026
Bookkeeper
Braswell High School
11.2018 - 08.2021
Branch Administrator
American Automobile Association (AAA)
12.2013 - 11.2018
Teller
Wells Fargo Bank
01.2012 - 01.2013
In-Store Trainer
Bed, Bath and Beyond
01.2011 - 01.2012
Office Manager
Grand Pacific Resorts
01.2010 - 01.2011
Cashier
Bed, Bath and Beyond
01.2008 - 01.2010
Office Manager
Digital Streets
01.2003 - 01.2007
Program Training - Banking and Finance
California ROP
High School - General education
Indio High School