Alice Meehan
Alexandria
Summary
Strategic Business Transformation Leader with 20+ years of experience driving enterprise process optimization, policy development, and governance across federal agencies and global teams. Proven success in aligning operations with CIO-level initiatives, implementing scalable policies, and leading cross-functional change management strategies. Skilled in stakeholder engagement, automation planning, and performance measurement, with a track record of delivering measurable improvements in efficiency, compliance, and service delivery.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Associate
Booz Allen Hamilton
01.2022 - Current
- Consult on CIO governance and strategy to optimize IT enterprise operations.
- Conduct business process reengineering and develop findings aligned with strategic objectives.
- Served as liaison between OSD IT enterprise organizations and IT service provider to identify customer requirements, analyze operational gaps, and drive collaborative solutions.
- Collaborated with leaders in technology, legal, and business operations to ensure new processes and policies were technically feasible, legally sound, and aligned with strategic business needs.
- Lead working groups, collect stakeholder feedback, and translate into actionable requirements.
- Develop process flows, white papers, and analysis documentation to support transformation.
- Coordinated with cross-functional teams to develop communication strategies, stakeholder engagement models, knowledge repositories, and training programs; provided recommendations to support the successful adoption of new processes and policies.
- Implement recommendations and ensure continuous communication across stakeholders.
Program Manager
QMS Consulting – USDA Forest Service, Human Resource Enterprise Systems Division
01.2019 - 01.2022
- Led development and implementation of the Personally Sensitive Information (PSI) Protection Program.
- Developed program strategy, charter, strategic plan, communication plan, and project documentation.
- Evaluated technologies and business processes to identify PSI exposure risks and recommend updates.
- Designed and delivered executive presentations, SOPs, standards, guidelines, and quarterly training.
- Supported issue resolution and risk mitigation, escalating to PSI Task Force and HRM leadership.
- Managed resources and timelines to ensure successful completion of transformation objectives.
Principal Management Consultant
Eagle One Solutions
01.2016 - 01.2019
- Led agency-wide IT asset refresh and compliance initiatives across 80+ global Missions.
- Developed governance-aligned SOPs, policies, and project documentation.
- Partnered with ServiceNow team to identify automation opportunities and improve data integrity.
- Managed reporting for infrastructure and systems, supporting FISMA and OMB audits.
- Translated stakeholder feedback into prioritized development requests and process improvements.
Senior Business Process Reengineering Consultant
Coridan Corporation
01.2010 - 01.2016
- Designed and implemented enterprise asset management processes aligned with DoD policies.
- Led development of MSC’s IT Service Catalog using ITIL framework and stakeholder consensus.
- Created SOPs, SLAs, and service definition pages to support catalog launch and adoption.
- Directed Tier II teams and facilitated continual service improvement initiatives.
- Delivered Alternatives of Action (AoA) and project plans to support transformation goals.
Consultant
Independent
01.1999 - 01.2010
- Delivered instructional design and technical writing services across industries.
- Developed self-instructional modules, job aids, and workshop materials.
- Created sales training programs and business development plans.
Education
M.A. - HR Development & Organizational Behavior
The George Washington University
Washington, D.C.B.A. - Communications & Psychology
George Mason University
Fairfax, VASkills
- Business Process Improvement & Reengineering
- Policy Development & Governance Frameworks
- Change Management & Stakeholder Engagement
- Performance Measurement & KPI Tracking
- Automation & Workflow Optimization
- Technical Writing & SOP Development
- IT Asset Management & Compliance
- Tools: ServiceNow, Remedy, MS Visio, MS Office Suite
Certification
- ITIL v4 – May 2025
- Certified Agile Practitioner – Nov 2018
- ServiceNow Fundamentals – Nov 2017
- Quality Management Systems Lead Auditor (RABQSA) – May 2016
- Secret Clearance
Timeline
Associate
Booz Allen Hamilton
01.2022 - Current
Program Manager
QMS Consulting – USDA Forest Service, Human Resource Enterprise Systems Division
01.2019 - 01.2022
Principal Management Consultant
Eagle One Solutions
01.2016 - 01.2019
Senior Business Process Reengineering Consultant
Coridan Corporation
01.2010 - 01.2016
Consultant
Independent
01.1999 - 01.2010
B.A. - Communications & Psychology
George Mason University
M.A. - HR Development & Organizational Behavior
The George Washington University
Similar Profiles
Edward LopezEdward Lopez
Senior Consultant (Security Control Assessor) at Booz Allen Hamilton, BAHSenior Consultant (Security Control Assessor) at Booz Allen Hamilton, BAH
Megan JoncasMegan Joncas
Customer Care Representative at Booz Allen HamiltonCustomer Care Representative at Booz Allen Hamilton
Averi ForsburgAveri Forsburg
Technical Editor and Configuration Manager at Booz Allen Hamilton, Inc.Technical Editor and Configuration Manager at Booz Allen Hamilton, Inc.
Luciana RodríguezLuciana Rodríguez
Waitress/Bartender at Bobby McKey's Dueling Piano BarWaitress/Bartender at Bobby McKey's Dueling Piano Bar
Jacob ContehJacob Conteh
Diplomatic Security Officer at Intercon Security ServicesDiplomatic Security Officer at Intercon Security Services