Senior Barista with extensive experience in the hospitality industry, excelling in specialty coffee preparation and leadership. Strong focus on maintaining service quality and optimizing café operations. Expertise in fostering teamwork to enhance guest satisfaction and operational success.
Hi, I’m
ALICE NDANU KAVOI
Al Rayyan
Summary
Overview
10
years of professional experience
1
Certification
Work History
Toby’s Estate Coffee Roasters
Senior Barista
10.2022 - Current
Job overview
- Prepare and serve a wide range of specialty beverages including espresso, pour-over, and cold brew.
- Provide friendly, personalized customer service and maintain a clean, welcoming café environment.
- Ensure compliance with hygiene and health standards.
- Monitor inventory levels and place supply orders as needed.
- Enforce service standards to maintain quality and consistency.
USHK Café, Qatar
Barista
07.2019 - 08.2022
Job overview
- Prepared and served specialty coffee and tea beverages following precise recipes.
- Delivered exceptional customer service and built rapport with regular guests.
- Maintained stock levels and adhered to safety and hygiene standards.
- Assisted with event catering and promotional activities.
- Processed customer transactions accurately and efficiently.
Java House Africa, Nairobi
Barista
06.2017 - 06.2019
Job overview
- Prepared beverages according to standard recipes, ensuring consistency and quality.
- Maintained a clean, organized workstation and restocked items promptly.
- Supported café operations through teamwork and attention to detail.
- Advised the Head Barista on stock levels and operational needs.
Art Café Coffee&Bakery, Nairobi
Barista
04.2016 - 08.2016
Job overview
- Prepared and served coffee, cocktails, and other beverages.
- Maintained cleanliness and functionality of bar equipment.
- Created new beverage recipes and ensured product presentation met brand standards.
Education
Prime Stuff Limited Training College
Certificate from Food&Beverage Service
01.2013
University Overview
Hands of Hope and Care Computer College
from Computer Packages
01.2009
University Overview
Kathithyamaa Secondary School
High School Certificate
01.2008
University Overview
Skills
- Coffee brewing expertise
- Guest relations and customer service
- Café and bar operations
- Stock control and ordering
- Training and staff supervision
- Safety compliance standards
- Process optimization
- Cash handling and POS systems
Certification
- Coffee Cupping – Flat White Academy
- Quality Coffee Brewing – Java House Africa
- Espresso&Milk Skills – Java House Africa
- Food Safety Awareness – Java House Africa
- First Aid at Work – Firesnow Ltd Training Consultants
- Computer Studies (MS Word, Excel, Outlook)
Languages
English (Fluent)
Kiswahili (Fluent)
References
References
- William, O., Multi-Unit Officer, +254 714 061 006, Java House Africa
- Collince, Midenyoh, Head Barista, +254 716 820 892, Art Café Nairobi
Timeline
Senior Barista
Toby’s Estate Coffee Roasters
10.2022 - Current
Barista
USHK Café, Qatar
07.2019 - 08.2022
Barista
Java House Africa, Nairobi
06.2017 - 06.2019
Barista
Art Café Coffee&Bakery, Nairobi
04.2016 - 08.2016
Prime Stuff Limited Training College
Certificate from Food&Beverage Service
Hands of Hope and Care Computer College
from Computer Packages
Kathithyamaa Secondary School
High School Certificate