Alice Ochieng
Summary
Reliable worker with the ability to learn new concepts and skills quickly. Highly organized and able to adequately manage multiple assignments and tasks with strong attention to detail. As an experienced case manager am dedicated to providing assistance to individuals and families in need. Proficient in assessing individual circumstances, identifying resources and developing plans of action to deliver support. Proven ability to work independently and collaboratively with diverse stakeholders.
Overview
11
11
years of professional experience
Work History
Permanent Supportive Housing
Wheeler Creek CDC
06.2022 - Current
- Assisted clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations longterm.
- Developed partnerships with community organizations to expand services and referrals.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Reduced homelessness rates in the community by successfully placing clients in permanent, affordable housing options.
- Contributed to the overall success of the housing program by participating in regular staff meetings, sharing feedback and suggestions for improvement.
- Empowered clients to make informed decisions related to their housing needs by conducting comprehensive assessments and providing tailored guidance.
- Improved client housing stability by developing individualized case management plans and providing ongoing support.
- Monitored and tracked client progress through comprehensive case notes, utilizing data to inform program evaluation efforts and adapt services as needed.
- Built strong relationships with local landlords to increase available housing options for clients in need.
- Established partnerships within the community to address various barriers faced by clients seeking stable housing opportunities, such as employment or mental health support services.
Housing Specialist
MBI
01.2019 - 05.2022
- Assessing clients' eligibility and determining their housing and service needs
- Assisting clients with the search for available properties and negotiating terms on behalf of clients
- Collaborating with government agencies, community organizations, and property owners
- Ensuring clients understand their rights and responsibilities as tenants
- Investigating and resolving client and landlord issues
- Providing clients with information and referring them to additional support programs or services
- Preparing and maintaining daily logs, records, activity
Community Support Worker
MBI
01.2014 - 01.2019
- Developed client-Centered Treatment plans, assisted clients in their re-introduction to society, teaching independent living skills (b ADLS)
- Educating individuals on self care techniques and coping strategies
- Maintaining accurate documentation of interaction and progress
- Advocating for Clients ‘s needs and rights within the community
- Monitoring Progress and adjusting to strategies as circumstances evolve
- Addressing crisis situations and offering immediate support
- Connecting individuals with appropriate resources, services and programs
Education
CHW Certificate -
Associate Degree - Nursing
Prince George's Community College
Largo, MD09.2024
CNA Certificate -
Allied Health Care
Washington, Dc01.2014
Skills
- Affordable Housing Knowledge
- Case Management
- Compliance Monitoring
- Problem-Solving
- Time Management
- Excellent Communication
- Teamwork and Collaboration
- Effective Communication
- Client Advocacy
- Verbal and written communication
- Organizational abilities
- Safety awareness
Timeline
Permanent Supportive Housing
Wheeler Creek CDC
06.2022 - Current
Housing Specialist
MBI
01.2019 - 05.2022
Community Support Worker
MBI
01.2014 - 01.2019
CHW Certificate -
Associate Degree - Nursing
Prince George's Community College
CNA Certificate -
Allied Health Care
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