Alice Patterson
Lancaster,PA
Summary
Culinary Manager who has worked their way up in the business with a proven track record in food safety compliance, kitchen operations, and strategic planning. Contributed to a record-breaking net profit of over $16 million by enhancing operational efficiency and staff training.
Overview
5
5
years of professional experience
Work History
Culinary Manager
Chick-Fil-A Restaurant
Lancaster, PA
06.2021 - Current
- Culinary Manager responsible for owning the morning day part
- Chick-fil-A Fruitville Pike had the biggest year of sales yet with making a net profit of over 16 million dollars in 2025. I was one of two Culinary Managers that helped achieve this goal by strategizing and getting the kitchen team on board with the 2025 business goals.
- Managed kitchen operations, ensured compliance with food safety standards, and trained staff to maintain high operational standards.
- In the first 3 quarters of 2025, I managed all food safety aspects, developing and maintaining food safety systems, reviewing reports from our quarterly Chick-fil-A visits, and holding the team accountable to daily standards.
- Identified training and hiring gaps, communicated with Operations Director on necessary actions to align with operational goals.
- Collaborated with other leaders as necessary to ensure all systems are efficient and work across all day parts.
- Monitored kitchen staff to ensure compliance with company expectations of taste, speed and presentation.
- Trained on inventory management procedures for truck orders and organization.
- Sought efficient methods for task execution and food preparation while upholding quality standards for guests.
Education
Associate of Arts - Business Administration
Point University
West Point, GA12-2025
Skills
- Food safety compliance
- ServSafe manager
- Kitchen operations
- Operational efficiency
- Inventory management
- Strategic planning
- Effective communication
- Coaching and mentoring
- Teamwork
- Critical thinking
- Problem solver
- Reliability
Affiliations
Worship Assistant - helping to pick songs, filling in when people are sick, and doing any behind the scenes work that the worship leader does not get to.
Timeline
Culinary Manager
Chick-Fil-A Restaurant
06.2021 - Current
Associate of Arts - Business Administration
Point University