Alice Pratoff

• Advocated for clients' rights and access to community resources and services.
• Monitored progress of clients and updated treatment plans accordingly.
• Provided support to individuals in recovery from substance abuse and other mental health issues.
• Coordinated transportation arrangements for clients attending appointments or events related to their recovery process.
• Referred patients for community support outside of treatment and medical providers.
• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.
• Assisted with customer requests and answered questions to improve satisfaction.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.

• Provided excellent customer service to enhance dining experiences.
• Managed food and beverage orders efficiently during peak hours.
• Maintained cleanliness and organization of dining areas and service stations.
• Collaborated with kitchen staff to ensure timely meal delivery.
• Handled customer inquiries and resolved issues promptly and professionally.
• Processed payments accurately using point-of-sale systems.
• Greeted guests in a friendly and welcoming manner.

Drove employer to doctors appointment grocery shopping, house duties and being a person they can talk to.

• Drove employer's relatives, visitors, and business partners from place to place.
• Preparing meals

• Maintained cleanliness in public areas including lobbies and hallways.
• Replenished supplies such as towels, toiletries, and linens daily.
• Reported maintenance issues to ensure timely repairs and safety compliance.
• Organized and restocked cleaning supplies for efficient workflow.
• Followed safety procedures to minimize hazards during cleaning tasks.
• Assisted guests with requests to enhance their stay experience.
• Collaborated with team members for effective room turnover operations.
• Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
• Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
• Followed safety rules when handling cleaning chemicals according to OSHA regulations.
• Transported trash to designated disposal areas.
• Stocked linen closets with fresh supplies of towels and linens.
• Emptied wastebaskets and replaced liners.
• Reported any maintenance issues to supervisor immediately.
• Cleaned and sanitized guest rooms to meet hotel standards.