Alice Ribeiro

• Deliver exceptional service by assisting guests with menu choices and wine pairings, emphasizing gluten-free and allergen-friendly options
• Accurately take and process orders, ensuring dietary needs are met
• Maintain a tidy dining area and support overall restaurant operations

• Support service providers in securing customized insurance coverage to meet operational needs. Provide expert client consultations, conducted thorough insurance analysis, and ensured compliance with regulatory requirements.
• Manage client relationships, facilitating negotiations, and preparing detailed documentation to streamline the coverage process.

• Safely drive passengers to destinations with excellent service
• Used GPS to optimize travel routes and kept the vehicle clean and in good working condition

• Oversaw daily operations, including staff scheduling and inventory control, ensuring high food quality and service standards
• Trained and led a diverse staff, fostering a positive work environment and enhancing service delivery
• Managed budgets and sales analysis, implementing strategies that achieved a 20% revenue increase

• Elaborated the business plan, brand development and marketing strategies and media content.
• Monitored and maintained the inventory level of all supplies
• Developed and managed production and distribution operations

• At Petrus Oil & Gas, I served as an Area Manager across multiple locations, including Macaé (RJ) and Vitória (ES), Brazil and Great Yarmouth, UK
• Collaborated with engineering and R&D teams to define product and/or services tailored to the client's demand
• Boosted profit margins through effective sales strategies and technology integration, enhancing client retention
• Additionally, I oversaw Inspection, Repair, Maintenance, and Engineering/Fabrication projects, ensuring adherence to KPIs and fostering operational excellence
• Leasing with a third party network development, I contributed to system enhancements, optimizing efficiency for the company in all locations, by using softwares such as OpenNMS and SQLite

• Managed operations with Operators and Drilling Contractors in multiple regions
• I developed presentations, project plans, schedules, and budgets while overseeing HSSE initiatives and aligning KPIs, per PMI standards
• Conducted successful assessments and audits, managing technical and QAQC documentation for industry standards like ISOs 9001, 14001, 18001, and API

• Responsible for setting up the headquarters along with the CEO, COO and american partners, including: hiring personnel, procurement, registering with local entities
• Managed and implemented the Quality System, including translation of company documents
• Manage project budgets, manpower schedules for deliverables

• Facilitated effective communication between internal teams and international clients to manage personnel and material logistics for offshore and shipyard projects
• Provided support in developing project budgets and coordinating manpower schedules to meet deliverables
• Managed the thorough completion and filing of the company's supplier and certification paperwork, including Petrobras (Cadfor), DNV, BV (Hull Gauging Firm and In Water Survey), Federal Council of Engineering, Brazilian National Agency of Petroleum, and other essential documentation, ensuring compliance with regulatory requirements

Multimedia Journalist

• Researched and developed story ideas, writing scripts and creating engaging multimedia content (website, online radio and TV).
• Conducted interviews, attended press events, and provided live field reporting.
• Collaborated with teams to produce cohesive narratives, editing video footage and operating cameras.
• Built strong industry connections and delivered reliable, in-depth news coverage on tight deadlines.