Adelfa Alicia Rodocker
Port Angeles,WA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Port Angeles Goodwill
11.2021 - Current
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Negotiated price and service with customers to decrease expenses and increase profit.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
Office Assistant
Alpha Builders
01.2020 - 11.2021
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Assistant Manager
Port Angeles Goodwill
08.2019 - 01.2021
- Managed opening and closing procedures.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
Associate of Applied Science - Business Administration
Peninsula College
Port Angeles, WA06-2013
Skills
- Recruiting and interviewing
- Policy administration
- Retail operations management
Timeline
Assistant Manager
Port Angeles Goodwill
11.2021 - Current
Office Assistant
Alpha Builders
01.2020 - 11.2021
Assistant Manager
Port Angeles Goodwill
08.2019 - 01.2021
Associate of Applied Science - Business Administration
Peninsula College
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