Alice Wickham
Columbus,OH
Summary
Dynamic talent development leader with a proven track record at Safelite Group, recognized for enhancing employee engagement through innovative onboarding and leadership programs. Expert in program management and workshop facilitation, I excel in coaching and mentoring, driving impactful results, and fostering collaboration across teams. Awarded Focus Award for outstanding contributions in 2024 and 2025.
Overview
26
26
years of professional experience
6
6
Certifications
Work History
Manager, Talent Development
Safelite Group
Dublin, OH
03.2024 - Current
- Directed Enterprise Orientation, onboarding, and leadership development programs to enhance employee engagement.
- Developed and facilitated interactive workshops in virtual and in-person formats.
- Served as primary contact for vendors providing development tools and resources.
- Collaborated with cross-functional teams and global partners to ensure deliverable consistency.
- Engaged regularly with C-Suite executives to promote development initiatives.
- Championed ADDIE framework for program effectiveness and metrics evaluation.
- Recognized as Focus Award department winner for 2024 and 2025.
AVP, Manager, Learning and Development
Heartland Bank
Whitehall, OH
04.2019 - 03.2024
- Facilitated orientation and executed onboarding processes through needs analysis and tailored solutions.
- Coached junior facilitators to enhance training effectiveness.
- Learning Management System administrator and served as primary vendor contact.
- Managed training budget for all associates, ensuring cost-effective resource allocation.
- Collaborated with Compliance and Risk department to track training for audits.
- Established and reported on metrics to provide visibility into all learning and development efforts.
- Achieved Circle of Champions company award in 2021 for outstanding contributions.
Manager, Training
Meeder Investment
Dublin, OH
04.2018 - 04.2019
- Reported directly to CAO regarding onboarding, sales impact, and team effectiveness matters.
- Revised onboarding program for associates to enhance consistency, scalability, and retention.
- Served as primary vendor contact and administrator for Learning Management System and Allego.
- Conducted company-wide 'Lunch and Learn' sessions to promote staff development.
Senior Learning Specialist
Battelle Memorial Institute
Columbus, Ohio
06.2016 - 03.2018
- Developed and facilitated targeted training to enhance team dynamics across multiple business lines.
- Served as primary facilitator and program manager for Leadership Cohort Program.
- Managed MentorCliq as program manager and vendor administrator for Finance Mentoring Program and Mentoring Circles.
- Conducted workshops on Crucial Conversations, Crucial Accountability, Situational Leadership, and DDI courses for associates.
Education
MS - Human Resources Management and Services
Franklin University
Columbus, Ohio05-2022
BS - Human Resources Management and Services
Franklin University
Columbus, Ohio12-1999
Skills
- Associate training and onboarding
- Program management
- Coaching and mentoring
- Leadership development
- Workshop facilitation
- Vendor management
Certification
- TRACOM Social Style
- Ken Blanchard Situational Leadership
- Crucial Learning
- DDI
- Personalysis
- DiSC
References
References available upon request.
Timeline
Manager, Talent Development
Safelite Group
03.2024 - Current
AVP, Manager, Learning and Development
Heartland Bank
04.2019 - 03.2024
Manager, Training
Meeder Investment
04.2018 - 04.2019
Senior Learning Specialist
Battelle Memorial Institute
06.2016 - 03.2018
MS - Human Resources Management and Services
Franklin University
BS - Human Resources Management and Services
Franklin University
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