ALICE DEMIS
Family Business
1
Language
4
years of professional experience
Results-driven leader with expertise in managing operations, supporting teams, and enhancing customer service. Skilled in problem-solving and conflict resolution, fostering collaboration, and delivering employee training to boost performance. Focused on empowering teams to achieve goals through effective leadership.
Work History
Landscape Assistant
3 Years 7 Months- Executed planting and maintenance of landscape designs for residential clients, improving aesthetic appeal and increasing client satisfaction
- Operated landscaping tools and equipment, streamlining workflow and ensuring timely project completion
- Adhered to safety protocols on site to maintain a secure work environment
- Performed general landscaping duties, including raking leaves and mowing lawns, to uphold property appearance and health
Shift Manager
1 Year 11 Months- Coached and trained employees while managing daily work assignments, improving operational efficiency
- Supervised team members during shifts to ensure smooth operations
- Delegated tasks to employees and monitored progress to ensure timely completion of responsibilities
- Collaborated with management to develop and implement strategies that enhanced team performance
- Collaborated with management to develop and implement strategies, resulting in enhanced team performance
- Monitored and enforced adherence to health and safety regulations consistently.
- Managed resolution of customer inquiries and complaints, prioritizing customer satisfaction and retention.
- Executed routine cleaning and organizational tasks to uphold a productive work environment.
- Created a welcoming environment by keeping store merchandise tidy and well-presented for customers
Education
High School Diploma
Skills
Customer Service
Employee Training
Operational efficiency
Regulatory compliance
Team building
Workplace safety
Decision-making
Cash handling
Landscape Design
Languages
Spanish
Timeline
Shift Manager
McDonald’s Restaurant
06.2024 - 05.2026Read More
Landscape Assistant
Family Business
01.2023 - CurrentRead More
Monument Academy
High School Diploma
Read More