AliceAnn Bruce
Shawnee
Summary
Detail-oriented and dependable professional with experience in customer service, data-focused communication roles, and childcare. Skilled in communication, organization, and managing fast paced environments with accuracy and care. Known for strong work ethic and, adaptability, and ability to connect with people from diverse backgrounds.
Overview
12
12
years of professional experience
Work History
Nanny
Private Family
Rigby
08.2024 - 06.2026
- Provided part-time care for seven children ages 2-13, ensuring safety and well-being.
- Communicated regularly with parents to update on children's schedules, needs, and developmental progress.
- Managed daily schedules, meals, transportation, and activities.
- Established trust with family and children, fostering a supportive and nurturing environment.
Medical Transcriptionist
Rexburg Rehabilitation
Rexburg
07.2023 - 06.2026
- Transcribed medical reports from healthcare professionals, ensuring accuracy and efficiency to support patient care.
- Operated transcription software to convert audio recordings into written documents, facilitating timely access to medical information.
- Maintained patient confidentiality by following HIPAA regulations during transcription processes.
- Organized and archived completed transcripts, streamlining access and reference for medical staff.
- Implemented best practices for document formatting to enhance readability and professionalism.
- Assisted in training new staff on transcription protocols and software usage effectively.
Volunteer Representative
The Church Of Jesus Christ Of Latter-day Saints
Dallas
12.2021 - 06.2023
- Managed a demanding 12-16 hour daily schedule, showcasing discipline and time management
- Conducted daily outreach, initiating meaningful conversations with individuals from diverse backgrounds
- Delivered community service and support, addressing a variety of needs for individuals
- Adapted quickly to new environments and handled challenges with resilience and professionalism
- Adapted quickly to new environments and handled challenges with resilience and professionalism
- Collaborated closely with a partner to plan, set goals, and track progress.
Survey Specialist
Home Care Pulse
Rexburg
08.2021 - 12.2021
- Conducted surveys to gather client feedback, leading to actionable insights for service quality improvements.
- Collaborated with team members to develop and refine survey methodologies, enhancing data collection effectiveness.
- Assisted in training new staff on survey protocols, ensuring adherence to standards and consistency in data collection.
- Ensured data integrity by validating responses and maintaining accurate records.
Custodian
BYU-Idaho Library
Rexburg
08.2020 - 08.2021
- Performed enhanced sanitation procedures in response to COVID-19, focusing on high-touch surfaces.
- Followed strict health and safety protocols to support a safe environment for students and staff
- Maintained cleanliness of high-traffic library spaces, including study areas and restrooms.
Server
Pizza Hut
Manhattan
08.2017 - 08.2020
- Provided friendly and efficient service to enhance customer dining experiences.
- Resolved customer inquiries and complaints to ensure satisfaction.
- Collaborated with team members to manage workflow during busy shifts.
Newspaper Delivery Carrier
Manhattan Mercury
Manhattan
08.2014 - 08.2016
- Delivered newspapers across five routes, ensuring timely service to all customers.
- Addressed customer inquiries and service issues, enhancing customer satisfaction.
Education
High School Diploma -
Manhattan High School
Manhattan, KS05-2019
Skills
- Child Development
- Customer Service
- Attention to detail
- Time Management
- Reliability
- Generating energy in the workplace
Timeline
Nanny
Private Family
08.2024 - 06.2026
Medical Transcriptionist
Rexburg Rehabilitation
07.2023 - 06.2026
Volunteer Representative
The Church Of Jesus Christ Of Latter-day Saints
12.2021 - 06.2023
Survey Specialist
Home Care Pulse
08.2021 - 12.2021
Custodian
BYU-Idaho Library
08.2020 - 08.2021
Server
Pizza Hut
08.2017 - 08.2020
Newspaper Delivery Carrier
Manhattan Mercury
08.2014 - 08.2016
High School Diploma -
Manhattan High School