Aliceanne Lavallee

Respond to crisis level mental health problems, assess the nature of crisis and take appropriate measures to de-escalate, alleviate to increase the safety of the situation.

Provide Mobile Crisis services to clients in the community.

Support regional and statewide partners as a Mobile Crisis co-responder face to face and via telehealth.

Provide face to face in office meetings for crisis care and follow up to Mobile Crisis.

In community, office, telephone, and hospital settings, screen for danger to self and others. Create safety plans.

Consult with physicians, hospitals, social services, law enforcement/ personnel to coordinate treatment.

Coordinate with Interlude for clients needing applications, housing, medicaid, Snaps.

• Facilitated communication between clients and providers to ensure continuity of care.
• Conducted intake assessments to evaluate client needs and service eligibility.
• Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of clients
• Managed clients needs effectively, ensuring timely follow-up and appropriate interventions.

Crisis work in a Peer run program

Hospital Diversion

Listened to clients needs with no clinical eye

Provided a safe non judgemental environment for the client

• Coordinated client assessments to identify needs and develop personalized service plans.
• Facilitated communication between clients and service providers to ensure timely access to resources.
• Monitored progress of clients, adjusting care plans based on changing circumstances and needs.
• Documented case notes accurately in compliance with regulatory standards and agency policies.
• Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
• Collaborated with multidisciplinary teams to enhance service delivery and improve client outcomes.
• Advocated for clients' rights, ensuring they received appropriate support and services in a timely manner.
• Conducted follow-up evaluations to assess effectiveness of implemented interventions and strategies.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Enhanced communication between clients and providers through consistent follow-ups and progress updates.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Achieved positive client outcomes by developing and implementing comprehensive case management plans.
• Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
• Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
• Coordinated essential services for clients, resulting in improved overall well-being.
• Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.