Alicemarie Quintanilla
Houston,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Equipment Processing Technican
Agiliti
Houston, TX
01.2024 - Current
- Provided training on proper use of test equipment and troubleshooting procedures to new technicians.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Used test analyzer to find ground and microamps reading for blowers to make sure they are patient ready.
- Cleaned and tested mattresses to make sure they are patient-ready.
- Cleaned, performed functions on bed frames. Making sure bed frames are patient-ready and diagnosing any issues.
- Performed preventative maintenance on medical equipment to ensure proper functioning.
- Received new medical equipment, inspected it for damages, and reported any discrepancies to management immediately.
Supervisor/Assistant Manager
Chick-fil-A
Houston, TX
05.2018 - 08.2021
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Reduced financial discrepancies by monitoring monetary transactions, including credit card sales and deposits.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Education
Associate of Applied Science - Biomedical Engineering Technologies
Houston Community College
Houston, TX12.2022
GED -
AAMA
Houston, TX04.2011
Skills
- Employee performance evaluations
- Recruiting and Interviewing
- Staff Supervision
- Cost Control
- Training
- Business Development
- Employee scheduling
- Staff Management
- Strategic planning
- Sales growth
- Contamination control
- Quality Assurance Testing
- Organizational Skills
- Reliability
- Multitasking Abilities
- Measure voltages
- Problem-solving abilities
- Shipping support
- Filing documents
- Computer Skills
Timeline
Equipment Processing Technican
Agiliti
01.2024 - Current
Supervisor/Assistant Manager
Chick-fil-A
05.2018 - 08.2021
Associate of Applied Science - Biomedical Engineering Technologies
Houston Community College
GED -
AAMA
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