Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carlos Batalla

Houston,Tx

Summary

Competent work ethic dynamic server with honed upselling abilities, where I gained at Navy Blue. Experienced in open-hand service and customer care, where I was able to handle dietary concerns and guest satisfaction. Committed to maintaining high levels of cleanliness and compliance, I was always a point of increased sales and customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Navy Blue
12.2024 - Current
  • Open-hand service
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy/dietary concerns.
  • Increased sales significantly by upselling higher-end products to customers.
  • Served Larger parties, such as private dining rooms or large parties on the dining room floor.

Server

Sam Houston Race Park
01.2022 - 01.2024
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Education

High School Diploma -

Jersey Village High School
Houston, TX
05.2022

Skills

  • Customer Service
  • Open-hand service
  • Basic wine knowledge
  • Wine service
  • Strong work ethic
  • Upselling techniques

Certification

  • TABC
  • Food Handlers

Timeline

Server

Navy Blue
12.2024 - Current

Server

Sam Houston Race Park
01.2022 - 01.2024

High School Diploma -

Jersey Village High School

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