ALICESON WALLACE
Tyler,Texas
Summary
Skilled development professional with a proven track record in strategic planning, fundraising, and stakeholder engagement. Highly focused on team collaboration and achieving results, adaptable to changing needs. Expertise in leadership, communication, and project management ensures impactful contributions. A servant leader who thrives on listening, thinking outside the box, and finding creative solutions within challenging opportunities. Experience as a relationship builder with a focus on patient engagement, donor development, and trust building.
Overview
25
25
years of professional experience
Work History
Chief Development Officer
Family Circle of Care
09.2023 - Current
- Created first development program for FCC, including Annual Giving, outreach and marketing, local, state and federal grants
- Created database management for cultivating donors and organizing donations
- Developed a funding menu, facilitated program development for school based health clinic opening, as well as eye center
- Continuing to build donor opportunities within the health center, and create lasting relationships with community resources, government officials, and prospective donors
- Enhanced donor stewardship by creating personalized communication materials
- Completed federal grants totaling $750,000
Director of Development
UT Tyler Health Science Center
09.2020 - 09.2023
- Created grateful patient program for health science center, identifying and securing over 50 new patient donors
- Introduced a culture of gratitude that impacted employees, volunteers and patients
- Collaborated with marketing and communications teams to create compelling fundraising materials that resonated with diverse audiences.
- Worked with senior management to define new School of Medicine fundraising campaign frameworks to drive successful project execution.
- Established procedures for communication timelines, cultivation of relationships and transparent communication between myself and the clinicians
- Enhanced donor relationships with personalized communication plans and regular updates on project progress.
- Secured major gifts from high net worth individuals through cultivation efforts, tailored proposals, and stewardship activities.
Director of Foundations
CHRISTUS Good Shepherd Health System
08.2018 - 09.2020
- Cultivated relationships with donors and patients of the health system
- Raised over $2M from major gifts and special events
- Established a Grateful Patient program for the health system pre-COVID, vetting over 500 patients in the hospital
- Worked closely with chaplains and patient experience staff to ensure nonclinical experience was excellent in every way
- Provided ongoing written and verbal communication to board members, volunteers, community members, hospital employees and patients to ensure transparency of gift solicitation and acceptance
- Used mediation skills often with patient visitors, volunteers, and other community members to reestablish trust during a corporate transition
- Supervised one employee and over 100 volunteers
AVP, Business Development
Austin Bank
11.2015 - 08.2018
- Initiated a relationship management program for commercial lenders
- Provided training to lenders on relationship development and retention, met with current and potential customers to listen to concerns and opportunities for growth
- Facilitated transparent communication to the community and customers in order to build trust within the banking relationship
- Averaged over 30 calls per month
Executive Director
Greater Longview United Way
08.2011 - 10.2015
- Provided daily operational oversight for agency, including campaign totaling $1.4M
- Worked closely with community partners, partner agencies and local businesses to build sustainable services and resources for the Longview community
- Held role as main community liaison between companies, the city, partner agencies, board of directors and community
- Supervised a staff of four and managed a volunteer team of over 100
- Provided feedback and mediated concerns from agencies, donors, and agency participants
Chief Operating Officer
Wellness Pointe
07.2009 - 08.2011
- Provided daily operational oversight for 8 medical and social service programs within a federally qualified health center
- Supervised a staff of approximately 80 employees and three campuses
- Worked closely with the CEO to provide transparency and professionalism to the community while providing service recovery to families and individuals who utilized the services
- State and Federal grants management, totaling $2M
Education
Master of Arts - Human Services
St. Edward’s University
Austin, Texas01.1995
Bachelor of Science - Psychology, minor in Social Work
Texas Christian University
Fort Worth, Texas01.1992
Skills
- Creative Problem Solver
- Active Listener
- Donor Relations
- Social Media Strategy
- Corporate Sponsorships
- Fundraising expertise
- Major gifts cultivation
- Marketing and communications
- Nonprofit Management
- Multiple CRM programs (Raiser's Edge, Bloomerang, SalesForce)
Hobbies and Interests
- Photography
- Voracious reader
- Volunteering
- Art as Therapy
- Spoiling dogs and grandchildren
Accomplishments
- Supervised team of 3-10 staff members.
- Created Grateful Patient donor program
- Revitalized two hospital foundations after a 5 year hiatus
- Secured largest gift to date for CHRISTUS Good Shepherd, Marshall
- Collaborated with team to create development plan and initial gifts for UT Tyler School of Medicine
- Established development program for federally qualified health center, including outreach and marketing
Timeline
Chief Development Officer
Family Circle of Care
09.2023 - Current
Director of Development
UT Tyler Health Science Center
09.2020 - 09.2023
Director of Foundations
CHRISTUS Good Shepherd Health System
08.2018 - 09.2020
AVP, Business Development
Austin Bank
11.2015 - 08.2018
Executive Director
Greater Longview United Way
08.2011 - 10.2015
Chief Operating Officer
Wellness Pointe
07.2009 - 08.2011
Master of Arts - Human Services
St. Edward’s University
Bachelor of Science - Psychology, minor in Social Work
Texas Christian University
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