Juana Morales
Jacksonville,TX
Summary
Compassionate Certified Clinical Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical terminology, and electronic health records management. Excel in communication, teamwork, and adaptability, ensuring high-quality patient support and seamless clinical operations. Certified Clinical Medical Assistant with hands-on experience in patient care, medical procedures, and healthcare administration. Displays strong clinical skills in assessing vital signs, performing lab procedures, managing records, and providing quality patient service. Proven ability to manage multiple tasks and remain calm under pressure while showcasing excellent interpersonal communication skills. Recognized for maintaining positive relationships with patients, medical professionals, insurance companies and regulatory agencies.
Overview
9
9
years of professional experience
Work History
Certified Clinical Medical Assistant
Family Circle of care
Jacksonville , TX
08.2020 - 09.2023
- Prepared treatment rooms by stocking supplies and ensuring sterile instruments were available.
- Maintained accurate documentation of patient records in accordance with HIPAA guidelines.
- Provided support to nursing staff by performing tasks such as changing bed linens or restocking supplies.
- Ordered laboratory tests and interpreted results in collaboration with healthcare team members.
- Administered medication under the direction of a physician or nurse practitioner using proper safety protocols.
- Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
- Documented lab results accurately into the Electronic Medical Record system.
- Answered phones promptly while providing excellent customer service to callers inquiring about services offered at the clinic.
- Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
- Assisted in scheduling appointments for patients over the phone or via email communication.
- Performed patient intake, including taking vital signs and medical histories.
- Performed laboratory specimen collections such as urine samples or throat swabs according to established standards.
- Ensured accuracy of all documents related to patient visits including consent forms, discharge instructions and follow-up appointments.
- Communicated effectively with patients to provide a positive experience throughout their visit.
- Responded quickly to emergent situations within the clinic setting by following established protocols.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Documented notes during patient visits.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Responded to patient callbacks and phone-in prescription refill requests.
- Measured vital signs and took medical histories to prepare patients for examination.
Teacher
Kids First Academy
Jacksonville , TX
08.2019 - 06.2020
- Maintained a safe and orderly learning environment for all students.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Utilized technology such as interactive whiteboards and online resources to enhance instruction.
Teacher's Aid
Nichols Intermediate
Jacksonville, TX
08.2017 - 01.2018
- Assisted teachers in preparing materials for instruction and classroom activities.
- Distributed textbooks or other materials required for class work.
- Monitored student behavior in the classroom, hallways, cafeteria, playground.
Medical Assistant
Charles Burk, MD/OB/GYN
Jacksonville , TX
11.2014 - 07.2015
- Provided assistance to medical staff in performing minor surgical procedures.
- Filed insurance claims forms in accordance with applicable regulations.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Education
Certified Clinical Medical Assistant -
TJC
Tyler, TX06-2020
CNA -
TJC
Tyler, TX07-2016
GED -
TJC
Tyler, TX12-2015
Skills
- Specimens collection and processing
- Vital signs monitoring
- Medical Terminology
- Insurance Verification
- Medical Equipment Operation
- Physician support
- Bilingual Spanish/English
- Trained in venipuncture blood draws
- Experienced in vaccinations
- Trained in HIPAA Compliance and guidance's
- Ability to translate Medical Instructions
- Trained in OSHA Infection control guideline
- Train in performing Vital signs
- Trained in CLIA Waived Test
- Skilled in assisting provider with procedures
- Patient Care Coordination
- Specimen Collection
- Medical terminology proficiency
- Clinical Documentation
- Adaptable and Flexible
Timeline
Certified Clinical Medical Assistant
Family Circle of care
08.2020 - 09.2023
Teacher
Kids First Academy
08.2019 - 06.2020
Teacher's Aid
Nichols Intermediate
08.2017 - 01.2018
Medical Assistant
Charles Burk, MD/OB/GYN
11.2014 - 07.2015
Certified Clinical Medical Assistant -
TJC
CNA -
TJC
GED -
TJC
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