Andrea Bailey
Butner,NC
Summary
Dynamic property management professional with a strong focus on customer service and exceptional organizational skills. At all of the properties , I successfully coordinated tenant communications and managed maintenance requests, enhancing tenant satisfaction. Proven ability in lease renewals and property inspections, fostering community engagement and compliance with regulations. Trusted for reliability,strong organizational skills and outgoing personality.
Overview
10
10
years of professional experience
Work History
Assistant to the Property Manager
Evans Management,LLC
07.2022 - 11.2025
- Coordinated tenant communications to address inquires and resolve issues promptly.
- Managed property maintenance requests, ensuring timely completion and tenant satisfaction.
- Organized lease documentation and ensured accurate record-keeping for compliance purposes.
- Developed and implemented community guidelines,promoting compliance and enhancing neighborhood standards.
- Maintained a well organized system for six HOA's which included monthly meetings, processing homeowners architectural applications and resolving issues that came up with the HOA Board.
- Conducted all move-ins, move-outs and annual inspections.
Preschool Teacher
Bethesda Baptist Church
09.2021 - 05.2022
- Fostered a nurturing classroom environment that promoted social, emotional, and cognitive development.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Increased overall student comprehension by differentiating instruction based on individual needs and learning styles.
Site Manager
Pendergraph Management
04.2020 - 09.2021
- Oversaw property operations, ensuring compliance with local regulations and organizational standards.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Coordinated with legal counsel to handle eviction processes smoothly and professionally.
- Kept properties in compliance with local, state, and federal regulations.
- Collected and maintained careful records of rental payments and payment dates.
Activity Director
Eno Pointe Assisted Living
09.2019 - 04.2020
- Developed and implemented engaging recreational programs to enhance resident participation.
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Boosted social interaction among residents through organizing regular events, outings, and group activities.
Community Site Manager
Mental Health of America
11.2015 - 02.2020
- Coordinated housing assistance programs for low-income families, ensuring compliance with federal regulations.
- Conducted regular audits of case files to ensure adherence to guidelines and improve accuracy of information.
- Developed creative solutions to address unique situations within the Section 8 program, improving outcomes for both tenants and landlords.
- Managed a diverse caseload with attention to detail, ensuring accurate documentation and compliance.
- Participated in professional development opportunities to enhance skills and knowledge in the affordable housing industry.
- Coordinated inspections of rental units, verifying properties met Housing Quality Standards before approving leases.
Assistant Property Manager
Churchill Forge Properties
02.2018 - 06.2019
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Organized community events to foster positive relationships between tenants and build a sense of community within the property.
- Coordinated appointments to show marketed properties.
- Collected and maintained careful records of rental payments and payment dates.
Education
Associate of Applied Science - Paralegal Studies
Durham Technical Community College
Durham, North Carolina, NC06-2019
Skills
- Rent collection
- Strong organization
- Customer service focus
- Exceptional oral and written communication skills
- Lease renewals
- Property management
- Adaptable
- Multi-family property management
- Property tours and inspections
Timeline
Assistant to the Property Manager
Evans Management,LLC
07.2022 - 11.2025
Preschool Teacher
Bethesda Baptist Church
09.2021 - 05.2022
Site Manager
Pendergraph Management
04.2020 - 09.2021
Activity Director
Eno Pointe Assisted Living
09.2019 - 04.2020
Assistant Property Manager
Churchill Forge Properties
02.2018 - 06.2019
Community Site Manager
Mental Health of America
11.2015 - 02.2020
Associate of Applied Science - Paralegal Studies
Durham Technical Community College