Syreeta Brown-Sledge
Butner,NC
Summary
Dedicated Clinical Support Technician with a proven track record at UNC Health Care, enhancing patient care through effective vital signs monitoring and healthcare team collaboration. Skilled in HIPAA regulations and communication, I significantly contributed to improving patient satisfaction and safety. Demonstrated excellence in multitasking and emergency response, supporting departmental goals with a proactive approach.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. I am looking to expand my knowledge in the administration field.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Clinical Support Technician II
UNC Health Care
01.2010 - Current
- Performed vital signs monitoring on patients regularly, allowing for early detection of health changes requiring intervention from medical professionals.
- Prepared initial delivery tickets and checked demographic info on new patients.
- Collaborated with nursing staff to ensure continuity of care, effectively managing multiple tasks simultaneously under high-pressure conditions.
- Facilitated smooth transitions between shifts through comprehensive handover reports, promoting consistent patient care standards across all hours of operation.
- Enhanced patient care by providing timely and accurate clinical support to medical staff.
- Contributed to a safer hospital environment by adhering to infection control protocols and supporting cleanliness initiatives.
- Maintained adequate supplies inventory, ensuring availability of necessary items for quality patient care delivery.
- Improved patient satisfaction by assisting with daily living activities and addressing individual needs.
Clinical Support Technician I
UNC Health Care
01.2008 - Current
- Collaborated with nursing staff to ensure continuity of care, effectively managing multiple tasks simultaneously under high-pressure conditions.
- Delivered quality, comprehensive services to customers through team approach.
- Performed vital signs monitoring on patients regularly, allowing for early detection of health changes requiring intervention from medical professionals.
- Supported the achievement of departmental goals and objectives through proactive involvement in performance improvement initiatives.
Education
Master Health Service Administration - Healthcare
Strayer University
Raleigh, NC12-2014
Bachelor of Science - Biology/ Pre-Med
Elizabeth City State University
Elizabeth City, NC05-2004
Skills
- Vital signs monitoring
- HIPAA regulations
- Communication and interpersonal skills
- Healthcare team collaboration
- Infection control protocols
- Patient privacy protection
- Emergency response readiness
- CPR and BLS certification
- Multitasking Abilities
- Patient care
- Organizational skills
- Effective communication
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Certified Nursing Assistant (CNA)
- North Carolina Driver's License
Timeline
Clinical Support Technician II
UNC Health Care
01.2010 - Current
Clinical Support Technician I
UNC Health Care
01.2008 - Current
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Certified Nursing Assistant (CNA)
- North Carolina Driver's License
Master Health Service Administration - Healthcare
Strayer University
Bachelor of Science - Biology/ Pre-Med
Elizabeth City State University
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