Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tonya Atkinson

CNA
Goldsboro,NC

Summary

Adept Clinical Support Technician with a proven track record at UNC Rex Hospital, enhancing patient care through effective communication and strict adherence to infection control protocols. Skilled in phlebotomy and patient support, significantly improved emergency response times and patient satisfaction. Demonstrates vital signs monitoring expertise and empathetic patient interaction, contributing to high-quality healthcare environments. Care-focused Phlebotomist bringing 10-year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need.

Overview

24
24
years of professional experience
2
2
Certifications

Work History

Clinical Support Technician

UNC Rex Hospital
Raleigh, NC
05.2023 - Current
  • Streamlined communication between interdisciplinary teams, facilitating seamless coordination of patient care plans.
  • Expedited emergency response times by promptly alerting appropriate personnel to developing situations that required immediate attention.
  • Promoted a positive healthcare experience for patients, providing empathetic emotional support during challenging situations.
  • Contributed to a safer hospital environment by adhering to infection control protocols and supporting cleanliness initiatives.
  • Provided thorough orientations for new Clinical Support Technicians, fostering a supportive work environment conducive to exceptional team performance.
  • Performed vital signs monitoring on patients regularly, allowing for early detection of health changes requiring intervention from medical professionals.
  • Took and recorded patients' vital signs, documenting in medical charts.

CNA

Focus Staffing
Dallas, TX
03.2020 - 08.2023
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Supported needs of 10+ residents under long-term care.

Phlebotomist

NCDPS
Goldsboro, NC
09.2000 - 03.2020

Centrifuged blood samples as outlined in clinical protocols.

  • Organized daily work based on collection priority.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
  • Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
  • Performed laboratory tests to assist physicians in diagnosis.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.

Education

High School Diploma -

Goldsboro High School
Goldsboro, NC
06.2024 - 06.2024

Skills

Vital signs monitoring

Infection control protocols

Phlebotomy expertise

Diagnostic Testing Procedures

HIPAA Regulations Understanding

Specimen collection techniques

CPR and BLS certification

Patient Care

Certification

CNA - Certified Nurse Assistant

Timeline

High School Diploma -

Goldsboro High School
06.2024 - 06.2024

Clinical Support Technician

UNC Rex Hospital
05.2023 - Current

CNA

Focus Staffing
03.2020 - 08.2023

Phlebotomist

NCDPS
09.2000 - 03.2020

CNA - Certified Nurse Assistant

PT - Phlebotomy Technician

Tonya AtkinsonCNA