MONICA VANN
NC
Summary
Trained Caregiver skilled in providing direct care to clients with various conditions. Understand caregiving basics, including dementia communication strategies, social engagement, and physical care, including lifting, bathing, and feeding support. Understands age-related cognitive differences, and creates safe environment through observation and infection control.
Overview
20
20
years of professional experience
Work History
Clinical Support Technician
Rex Surgery Center Of Cary
Cary, NC
09.2024 - Current
- Attended scheduled patient care conferences, in-services and departmental meetings.
- Performed vital signs monitoring on patients regularly, allowing for early detection of health changes requiring intervention from medical professionals.
- Supported the achievement of departmental goals and objectives through proactive involvement in performance improvement initiatives.
- Collaborated with nursing staff to ensure continuity of care, effectively managing multiple tasks simultaneously under high-pressure conditions.
Health Unit Coordinator
UNC Rex Healthcare
Raleigh, NC
05.2022 - 09.2024
- Managed medical records and patient registration documentation
- Answered visitor questions and explained hospital policies
- Supported emergency response situations with calm demeanor and decisive critical thinking
- Handled grieving families and tense situations with compassion and kindness
- Inventoried office and medical supplies, placing orders to maintain adequate levels of different items
- Moved patients through registration process and prepared for clinical staff, maximizing patient flow
- Delivered excellent customer service and facilitated development of patient and clinician relationships
- Compiled complete patient record with admission, transfer and discharge information
- MV
- Coordinated with other practitioners on behalf of patients to transfer paperwork, set up tests and arrange specialist referrals
- Calmed anxious patients by explaining upcoming procedures and answering questions
- Admitted patients, recorded assigned room and printed patient labels on admission to hospital
- Managed office inventory to prevent shortages and disruptions to operations
- Safeguarded confidentiality of patient information by consistently following patient protection standards
- Maintained general filing system and files electronically or manually according to type
- Facilitated flow of communication and information to department members
- Welcomed patients, pharmaceutical reps and other visitors to doctor's office.
Clinical Support Tech/ Certified Nursing Assistant
UNC Rex Healthcare
Raleigh, NC
07.2012 - 09.2024
- Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature
- Communicated with physicians, nurses, and other caregivers to exchange information about patient conditions, treatment plans, and activities
- Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations
- Supported patients with daily activities and attending to personal hygiene, transporting patients, and assisting them in walking and exercising
- Worked alongside dining room personnel to ensure that patients received the correct meals and that all residents were able to eat
- Helped residents with daily living tasks including feeding, dressing, and personal hygiene
- Documented vital signs like temperature and blood pressure to track medical symptoms and the progress of treatments
- Exercised patients with limited or no mobility, including individuals with partial or total paralysis
- Responded appropriately to symptoms and behavior
- Helped patients with daily living requirements by bathing, dressing and assisting with mobility needs
- Monitored intake of food and medication and alerted staff to deterioration in patient conditions
- Prepared patients for surgeries and treatments by washing, shaving and draping specific body areas
- Resupplied patients with personal hygiene items like towels, soap and sheets
- Disinfected patient rooms, bathrooms and examination areas to prevent disease spread
- Documented clinical information in patient medical records daily
- Supported the social and emotional needs of patients by providing caring companionship
- Ensured complete documentation when entering data into the EMR system
- Performed light housekeeping, including cleaning patient rooms and changing sheets on beds
- Observed condition of patients by checking on open wounds and existing conditions
- Worked with patients to assure that they participated in exercises and therapeutic activities.
Certified Nursing Assistant
Hospice of Wake County
Raleigh, NC
06.2010 - 07.2012
- Communicated with physicians, nurses, and other caregivers to exchange information about patient conditions, treatment plans, and activities
- Performed light housekeeping, including cleaning patient rooms and changing sheets on beds
- Helped residents with daily living tasks including feeding, dressing, and personal hygiene
- Worked alongside dining room personnel to ensure that patients received the correct meals and that all residents were able to eat
- Observed condition of patients by checking on open wounds and existing conditions
- Supported patients with daily activities and attending to personal hygiene, transporting patients, and assisting them in walking and exercising
- Responded appropriately to symptoms and behavior
- Monitored intake of food and medication and alerted staff to deterioration in patient conditions
- Maintained confidentiality concerning treatment and personal information
- Resupplied patients with personal hygiene items like towels, soap and sheets
- Supported the social and emotional needs of patients by providing caring companionship
- Helped patients with daily living requirements by bathing, dressing and assisting with mobility needs
- Ensured complete documentation when entering data into the EMR system
- Exercised patients with limited or no mobility, including individuals with partial or total paralysis
- Applied correct aseptic and sterile techniques and used appropriate personal protective equipment
- Disinfected patient rooms, bathrooms and examination areas to prevent disease spread.
Certified Nursing Assistant
Cary Health & Rehabilitation Center
Cary, NC
08.2005 - 06.2010
- Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations
- Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature
- Communicated with physicians, nurses, and other caregivers to exchange information about patient conditions, treatment plans, and activities
- Helped residents with daily living tasks including feeding, dressing, and personal hygiene
- Supported patients with daily activities and attending to personal hygiene
- Sep 1997 transporting patients, and assisting them in walking and exercising
- Observed condition of patients by checking on open wounds and existing conditions
- Worked alongside dining room personnel to ensure that patients received the correct meals and that all residents were able to eat
- Performed light housekeeping, including cleaning patient rooms and changing sheets on beds
- Responded appropriately to symptoms and behavior
- Transported patients by wheelchair or rolling bed between care and examination rooms
- Documented clinical information in patient medical records daily
- Supported the social and emotional needs of patients by providing caring companionship
- Exercised patients with limited or no mobility, including individuals with partial or total paralysis
- Monitored intake of food and medication and alerted staff to deterioration in patient conditions
- Helped patients with daily living requirements by bathing, dressing and assisting with mobility needs
- Disinfected patient rooms, bathrooms and examination areas to prevent disease spread
- Documented vital signs like temperature and blood pressure to track medical symptoms and the progress of treatments
- Resupplied patients with personal hygiene items like towels, soap and sheets
- Ensured complete documentation when entering data into the EMR system.
Education
GED - General Study
Carteret Community College
Morehead City, NCSkills
- Infection control procedures
- Electronic charting
- Light housekeeping
- Patient relationship building
- Medical equipment operation
- Patient evaluations
- First aid and CPR
- Emotional support
- Transport patients
- Restock shelves
- Specimen collection
- Clinical documentation
- Vital signs
- Family communication
- Vital signs monitoring
- Patient hygiene management
- Client documentation
- Patient observation
- Behavior redirection
- Mobility assistance
- Monitor vitals
- Bed preparation
Timeline
Clinical Support Technician
Rex Surgery Center Of Cary
09.2024 - Current
Health Unit Coordinator
UNC Rex Healthcare
05.2022 - 09.2024
Clinical Support Tech/ Certified Nursing Assistant
UNC Rex Healthcare
07.2012 - 09.2024
Certified Nursing Assistant
Hospice of Wake County
06.2010 - 07.2012
Certified Nursing Assistant
Cary Health & Rehabilitation Center
08.2005 - 06.2010
GED - General Study
Carteret Community College