SUHAH QURESHI
13455 SW 16TH CT, APT 306F, PEMBROKE PINES,Florida
Summary
I am a courteous candidate with evidence of experience providing quality patient care and administrative services. I have a proven track record of success in streamlining operations, developing protocols and improving patient outcomes along with a strong commitment to exemplary customer service and maximizing patient safety and satisfaction. My goal is to seek and maintain a full-time position that offers professional challenges utilizing excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Support Technician
Baptist Health South Florida
12.2022 - Current
- Completed registrations and checked demographic info on new patients.
- Noted physician orders in chart and completed directed actions.
- Reduced errors in data entry by maintaining up-to-date patient records and ensuring proper documentation of treatments.
- Enhanced patient care by providing timely and accurate clinical support to medical staff.
- Collaborated with nursing staff to ensure continuity of care, effectively managing multiple tasks simultaneously under high-pressure conditions.
- Assisted in the reduction of wait times for lab results by efficiently processing and transporting specimens for analysis.
- Performed vital signs monitoring on patients regularly, allowing for early detection of health changes requiring intervention from medical professionals.
Medical Assistant
Baptist Health Medical Group
08.2021 - 12.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Customer Service Staff Member
Publix Supermarkets Store
06.2016 - 09.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Responded to customer requests for products, services, and company information.
- Fielded customer questions regarding available merchandise, sales, current prices, and upcoming company changes.
- Collaborated with team members to improve overall service quality through shared knowledge and expertise.
- Stayed up-to-date on latest industry trends and product offerings, ensuring accurate information delivery during conversations with clients.
- Supported company growth by consistently meeting or exceeding performance metrics in areas such as response time and resolution rate.
Education
Medical Assisting
Miami Dade College, Medical Campus
Miami, FL05.2021
High School Diploma -
Homeschooled
Florida02.2016
Skills
- Room preparation
- Support Services
- Laboratory Safety Compliance
- Specimen collection techniques
- Venipuncture competency
- Medical terminology knowledge
- Infection control protocols
- Healthcare Team Collaboration
- Emergency response readiness
- Direct Patient Care
Certification
- RMA
- BLS
Languages
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Spanish
Professional Working
Timeline
Clinical Support Technician
Baptist Health South Florida
12.2022 - Current
Medical Assistant
Baptist Health Medical Group
08.2021 - 12.2022
Customer Service Staff Member
Publix Supermarkets Store
06.2016 - 09.2021
Medical Assisting
Miami Dade College, Medical Campus
High School Diploma -
Homeschooled
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