Alicia Abernathy

Dynamic customer service professional with extensive experience at Delta Sky Club, excelling in conflict resolution and relationship management. Proven ability to enhance customer satisfaction through active listening and effective feedback. Skilled in operating point-of-sale systems, ensuring smooth transactions while adhering to safety protocols. Committed to fostering positive customer experiences. Goal-driven Ambassador committed to raising brand awareness and enhancing sales. Competitive and results-oriented team player seasoned in implementing successful marketing campaigns, tracking customer preferences and ideas and suggesting appropriate advertisement and positioning ideas. Extensive knowledge of various marketing tools and social media platforms coupled with familiarity of competitor marketing activities.