Compassionate Medical Assistant experienced in direct patient care and medical office management. Delivered high levels of patient satisfaction through effective communication and interpersonal skills while ensuring compliance with regulatory and practice standards. Developed strong rapport with patients and staff, demonstrating a thorough understanding of medical sector obligations.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Family Health Center, Inc.
Louisville, KY
07.2023 - Current
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications, and treatments as instructed by the physician.
Provided assistance to medical staff in performing minor surgical procedures.
Maintained accurate medical records through filing, charting, transcription, and data entry into electronic health record system to support effective patient care.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Educated patients on healthcare topics including nutrition and disease prevention to promote health literacy and proactive management.
Inspected equipment to ensure proper working order prior to use on patients.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Measured vital signs and took medical histories to prepare patients for examination.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Relayed patient messages to physicians regarding concerns, condition updates, or refill requests to ensure timely and accurate treatment.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Incorporated outside records into charts and EHR.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Medical Assistant
Park Duvalle Community Health Center
Louisville, KY
05.2022 - 06.2023
Scheduled appointments for patients via phone and in person.
Relayed patient messages to physicians regarding concerns, condition updates, or refill requests to support timely treatment.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Organized charts, documents and supplies to maintain team productivity.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Measured vital signs and took medical histories to prepare patients for examination.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Educated patients on medications, procedures, and physician's instructions to enhance understanding and adherence to care plans.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Cleaned and maintained medical equipment following procedures and standards.
Contacted pharmacies to submit and refill patients' prescriptions.
Participated in team meetings to identify workflow improvements and enhance patient outcomes.
Picker Packer
Ingram Micro
Louisville, KY
04.2021 - 06.2021
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Reviewed packing slips and other documentation to properly box requested items for shipment.
Contractor
AmerisourceBergen
Louisville, KY
08.2020 - 10.2020
I've worked in cooler making, where I would build pallets stacked up of boxes with frozen ice bags and bubbled wrapping inside depending on the size (small,medium,large, and extra large) of the orders needed. .
I've also worked in void fill, where you stand in front of a line as boxes come to you and you fill up any extra space that is left in the boxes.
I've also worked on backstock pallets as well, have built them by getting a pallet, putting the sticker that shows where it needs to be shipped out to or if it needs a stamp that says where it needs to be put right on the line or if it needs to be put on a pallet. Then end up taking it to the area where all backstock get shipped.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Reviewed packing slips and other documentation to properly box requested items for shipment.
Confirmed items picked for orders by keying codes into system.
Used handheld scanners to key in data for packages.
Packed fragile items with bubble wrap to prevent breakage during shipping.
Monitored aisles and floor areas for neatness and organization to enable forklifts to operate throughout warehouse.
Picker
Techstyle Inc.
Louisville, KY
01.2020 - 07.2020
Selected items from bins or in aisles, scanned tags with tracker and loaded onto cart, then would drop it off at its station.
Unloader
UPS
Louisville, KY
09.2019 - 12.2019
Used an unloading belt moved into the truck, leveled it out based on the height of the box walls, unloaded items onto the belt, and facilitated loading into cans or other UPS trucks. Checked for hazardous items as well.
Unloaded packages from delivery trucks efficiently and safely.
Sorted and organized packages for accurate distribution to designated areas.
Operated hand trucks and pallet jacks to transport heavy items.
Assistant
Louisville Metro Parks
Louisville, KY
06.2018 - 10.2018
Coordinated personal and professional calendars to ensure effective scheduling and time management.
Managed incoming and outgoing correspondence, including mail, e-mail, and faxes, to facilitate smooth communication.
Welcomed guests with a positive demeanor and asked open-ended questions to identify needs and enhance their experience.
Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
Tracked expenses and documented records using [Software].usi