Head Sever
MonAlyssa Italian Restaurant & Pizzeria
Point Pleasant, NJ
04.2007 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Strong customer service skills, including assessing customer needs, adhering to quality standards, evaluating customers satisfaction.
- Handling cash and credit transaction and balancing cash drawer at the end of each shift.
- Scheduling the shifts for the staff.
- Calling to confirm reservations.
- Opening and closing.
- Resolve conflict.
- Teamwork, verbal communications.
- Organizational abilities.
- Honesty and discretion.