Leslie Jaramillo
Austin,Texas
Summary
Experienced Multi-Site Property Manager with a solid background in property management across multiple sites concurrently. Demonstrated strengths in tenant relations, lease administration, and operational oversight to maximize profitability. Demonstrable ability to troubleshoot complex issues, implement cost-effective solutions and drive improvements while maintaining high levels of occupancy. Proven track record of contributing positively to tenant satisfaction levels and bottom-line results.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Multi-Site Property Manager
ResProp Management
Austin, US
09.2024 - Current
- Managed daily operations across multiple properties, ensuring compliance with regulations and operational efficiency.
- Supervised on-site staff, providing training and support for effective property management.
- Developed budgets and forecasts to optimize financial performance of properties.
- Developed financial models to forecast expenditures and revenue trends.
- Collaborated with departments to prepare annual budget submissions and revisions.
- Conducted variance analysis to identify discrepancies between budgeted and actual spending.
- Prepared monthly variance reports comparing actual results against planned targets.
- Facilitated tenant relations by promptly addressing concerns and resolving disputes, enhancing tenant satisfaction.
- Implemented marketing strategies to attract new tenants and retain existing residents.
Community Manager
Capstone Real Estate Services
01.2008 - 01.2013
- Proactively identified and addressed resident needs to enhance satisfaction and community engagement
- Executed marketing strategies to increase property visibility and attract potential residents
- Collaborated with marketing teams to align community strategies with brand goals.
- Achieve cooperation among staff and other departments while building trust and loyalty to the company
- Inspect property regularly to insure that it is well maintained and has good curb appeal.
- Ensure that property records are accurately maintained (lease and general files)
- Collect rents and institute proper procedures against delinquent accounts
Community Manager
United Apartment Group
Austin, TX
01.2007 - 01.2008
- Managed tenant inquiries, ensuring timely and accurate responses to enhance tenant satisfaction.
- Organized resident events to strengthen community ties and improve tenant retention.
- Assisted prospective tenants with property tours and application processes.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Contacted and followed up with tenants on renewal notices.
- Conducted market research to identify local rental trends and inform competitive pricing strategies.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
Community Manager
D&L Property Management
Austin, TX
01.2002 - 01.2006
- Facilitated optimum property performance by implementing best practices and addressing resident needs.
- Coordinated resident communications through newsletters and community meetings to foster community engagement.
- Addressed resident inquiries promptly to maintain a positive living environment.
- Administered leasing techniques, sales methods, property rental information, re-certification methods, and company policies to ensure effective operations.
- Collaborated with local vendors for services, enhancing community resources available.
- Ensure Compliance with all applicable laws and company policies
Education
Some College (No Degree) - Business
Austin Community College
Austin, Texas, TXSkills
- Multifamily property management
- Yardi
- OneSite
- Resman Software
- Section 8
- Bilingual English Spanish
- Eviction procedures
- Property inspection
- Construction oversight
- Tenant relations
- Rent collection
- Maintenance coordination
- Budget development
- Financial forecasting
- Marketing strategies
- Community engagement
- Leadership
- Team management
- Organizational skills
- Time management
- Team collaboration
- Conflict resolution
- Effective communication
- Bilingual - Fluent English & Spanish
- Microsoft Excel
- Microsoft Word
- Valid Texas driver's license
- Knowledge of Texas real estate laws
- Fair housing compliance
- Eviction procedures
- Valid Texas driver's license
- Multifamily property management
- Knowledge of Texas real estate laws
Certification
• TXDL, 03/01/25, 03/01/31
Work Authorization
Authorized to work in the US for any employer
References
References available upon request.
Timeline
Multi-Site Property Manager
ResProp Management
09.2024 - Current
Community Manager
Capstone Real Estate Services
01.2008 - 01.2013
Community Manager
United Apartment Group
01.2007 - 01.2008
Community Manager
D&L Property Management
01.2002 - 01.2006
Some College (No Degree) - Business
Austin Community College