Detail-oriented team player with strong organizational and customer services skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Founding Member
Patient Action Committee, PAC
09.2022 - Current
Engaged in monthly meetings with medical staff including hospital administration
Collaborating with internal hospital departments and external organizations in efforts to improve patient care
Presented on a panel to Brown University medical students regarding optimal care for those with chronic illnesses
Monitored progress of identified action items and projects with other founding PAC members
Engaged in advocating at the state level for stronger policies supporting those living with chronic illness; presented at the RI State House June 2023
Provided critical feedback to medical teams regarding programming and curriculums available to support those with chronic illnesses
Cashier
Au Bon Pain
01.2022 - 08.2023
Effectively utilized electronic ordering system; controlled line and crowd with quick, efficient service while ensuring team communication; maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment
Greeted customers entering store and responded promptly to customer needs; engaged with 60+ customers daily; filled in for absent staff as needed including covering satellite locations
Helped customers complete purchases, locate items, and join reward programs; worked closely with shift manager to handle customer concerns; tallied cash drawer beginning and end of each work shift
Inventory: monitoring stocking needs, track inventory weekly for 100+ items and providing report management, displaying, and refilling products for customers as needed
Volunteer
Love for All Childcare Center
11.2012 - 02.2013
Assisted day care staff in caring for ten children aged 5-7 years old; actively encouraged children to develop their communication, problem-solving and social skills.
Sanitized toys and play equipment each day to maintain safety and cleanliness; prepared lunches; monitored classroom to verify safe and secure environment
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Hosted educational and developmentally appropriate activities daily, modeled positive behavior and communication skills for students.
Education
No Degree - Early Childhood Education
Community College of Rhode Island
High School Diploma -
Central High School
Providence, RI
2013
Skills
Microsoft Excel, Microsoft Word, and Microsoft Outlook