ALICIA BARNES
Albany,NY
Summary
Compassionate professional with background in caretaking and experience in providing direct support to working professionals as well as individuals with disabilities, elderly, and children. Currently seeking experience with a Fortune 500 company to showcase over 15 years of experience in adhering to company operations & proven track record of building positive relationships with clients. Not only maintaining membership, but often exceeding it.
Overview
14
14
years of professional experience
Work History
Caretaker
Private Nursing Agency
Providence, Rhode Island
01.2019 - 03.2020
- Communicated effectively with co-workers regarding job assignments and progress updates throughout shifts.
- Responded to emergency situations promptly to prevent or minimize damage.
- Followed established safety procedures while performing all tasks related to caretaking duties.
- Checked inventory for required supplies and made lists for needed cleaning tasks.
- Disposed of hazardous materials according to established guidelines.
Administrative Assistant
THE REBOUND FOUNDATION
Providence, RI
05.2013 - 09.2016
- Attentively managed database systems containing customer contact information.
- Handled incoming calls and directed callers to appropriate department or employee.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting
Telemarketer Representative
FGF ALARMS
Cranston, RI
01.2012 - 10.2012
- Provided timely, courteous, and knowledgeable responses to information requests.
- Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations
- Adhered to all applicable laws, regulations, policies, and procedures when conducting telemarketing activities.
- Generated referrals from satisfied customers for additional business opportunities.
Receptionist
SERVE RHODE ISLAND
Providence, RI
10.2009 - 03.2010
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules
- Operated a multi-line phone system for inbound & outbound calling regarding volunteer work specific to court orders
Office Clerk
ATTORNEY GENERAL'S OFFICE
Providence, RI
04.2006 - 06.2006
- General office Responsibilities that consisted of filing, making copies, and answering phone calls
Education
Cosmetology Program -
PAUL MITCHELL
CRANSTON, RI03.2014
Completed coursework towards Medical Assistance Program -
NEW ENGLAND TECH
WARWICK, RI05.2010
High School Diploma -
FEINSTEIN
PROVIDENCE, RI06.2006
Skills
- Microsoft office systems
- EClinicalWorks
- Avaya
- Workday
- Results-Driven
- Adaptable problem-solving
Timeline
Caretaker
Private Nursing Agency
01.2019 - 03.2020
Administrative Assistant
THE REBOUND FOUNDATION
05.2013 - 09.2016
Telemarketer Representative
FGF ALARMS
01.2012 - 10.2012
Receptionist
SERVE RHODE ISLAND
10.2009 - 03.2010
Office Clerk
ATTORNEY GENERAL'S OFFICE
04.2006 - 06.2006
Cosmetology Program -
PAUL MITCHELL
Completed coursework towards Medical Assistance Program -
NEW ENGLAND TECH
High School Diploma -
FEINSTEIN