Alicia Barraza

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Improved customer satisfaction through staff training in customer service and product knowledge.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Adaptable and proficient in learning new concepts quickly and efficiently.

Responsible for total Store results including: recruit, hire and staff based on business trends.

Operations, Shrink, Payroll, Turnover, Retention. Creating the best place to work, shop and experience. Leading and managing a Multi-Million dollar store team to achieve best in class results. Coached and lead a store tram to maximize sales growth and achieve bold goals.

• Boosted customer satisfaction levels through attentive service, timely resolution of issues, and personalized recommendations.
• Coordinated with other store managers within the retail chain to share best practices, problem-solve challenges, and contribute to overall company success.
• Led visual merchandising efforts to create appealing displays that showcased new products and promoted seasonal trends effectively.

• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.