Alicia Bautista
Durham,NC
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
4
4
years of professional experience
Work History
Merchandise Manager/Sales Manager
Ann Taylor
Durham, NC
03.2025 - Current
- Received consistent praise for quality, timely reports and attention to detail.
- Demonstrated high-energy sales techniques, driving increased revenue consistently.
- Assisted in completing full store sets and floor resets involving 500–1,000+ merchandise units within scheduled deadlines.
- Maintained 95%+ order accuracy while completing ship-from-store and pickup orders.
- Created and managed weekly schedules for 10–15 employees while maintaining payroll and coverage needs.
- Maintained staffing coverage during peak business hours, weekends, and promotional events.
Dental Assistant
Campus Walk Dental Care
Durham, NC
07.2025 - 11.2025
- Recorded patient histories and treatment plans accurately for efficient workflow.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for the next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Customer Experience Lead in Operations
Victoria’s Secret & Co.
Durham, NC
01.2024 - 12.2024
- Developed loyal customer base and increased sales volume through personal attention to customers.
- Communicated effectively with team members and management to sustain work efficiency and productivity.
- Processed 35–40 shipment boxes per hour in a high-volume retail environment while maintaining organization and efficiency.
- Supported early-morning freight operations during 4–8 hour shipment shifts.
- Maintained stockroom organization and inventory accuracy during multiple weekly truck deliveries.
- Collaborated with a team of 5–10 associates to complete shipment and floor set tasks efficiently.
Area Supervisor
Ross Stores
Raleigh, NC
08.2022 - 04.2024
- Participated and improved production of high-volume orders from customers, with the ability to adapt to ever changing tasks, and meet deadlines.
- Contributed information gathering, needs assessment, and analytical skills toward effectively responding to issues for timely resolution.
- Prioritized, planned, and coordinated orders to ensure on-time completion while maintaining high quality standards.
- Trained, mentored, and motivated employees, with a strong focus on optimizing productivity, efficiency, and performance.
Education
Intro to Dental Assisting -
NC Dental U
Cary, NC06.2025
Diploma - undefined
Northern High School
Durham, NC06.2021
Skills
- Efficient Time Management
- Exemplary Organization
- Bilingual (Spanish & English)
- Customer service
- Store maintenance
- Merchandise display
- Visual merchandising
- POS systems
- Multitasking
- Customer engagement
- Team leadership
- Inventory control
Timeline
Dental Assistant
Campus Walk Dental Care
07.2025 - 11.2025
Merchandise Manager/Sales Manager
Ann Taylor
03.2025 - Current
Customer Experience Lead in Operations
Victoria’s Secret & Co.
01.2024 - 12.2024
Area Supervisor
Ross Stores
08.2022 - 04.2024
Intro to Dental Assisting -
NC Dental U
Diploma - undefined
Northern High School