Alicia Bautista
Durham,NC
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Merchandise Manager
Ann Taylor
03.2025 - Current
- Received consistent praise for quality, timely reports and attention to detail.
- Maintained composure and calmness in fast-paced, dynamic work environments.
- Exceeded sales goals through effective strategies in results-driven roles.
- Demonstrated high-energy sales techniques, driving increased revenue consistently.
Dental Assistant
Campus Walk Dental Care
07.2025 - 11.2025
- Recorded patient histories and treatment plans accurately for efficient workflow.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for the next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Customer Experience Lead in Operations
Victoria’s Secret & Co.
01.2024 - 12.2024
- Developed loyal customer base and increased sales volume through personal attention to customers.
- Established strong relationships to gain support and effectively achieve results.
- Provided utmost professionalism and integrity regarding customer service and leadership of team members.
- Communicated effectively with team members and management to sustain work efficiency and productivity.
Area Supervisor
Ross Stores
08.2022 - 04.2024
- Participated and improved production of high-volume orders from customers, with the ability to adapt to ever changing tasks, and meet deadlines.
- Contributed information gathering, needs assessment, and analytical skills toward effectively responding to issues for timely resolution.
- Prioritized, planned, and coordinated orders to ensure on-time completion while maintaining high quality standards.
- Trained, mentored, and motivated employees, with a strong focus on optimizing productivity, efficiency, and performance.
Education
Intro to Dental Assisting -
NC Dental U
Cary, NC06.2025
Diploma - undefined
Northern High School
Durham, NC06.2021
Skills
- Efficient Time Management
- Exemplary Organization
- Bilingual (Spanish & English)
- Inventory management
- Customer service
- Store maintenance
- Merchandise display
- Visual merchandising
- POS systems
- Multitasking
- Customer engagement
- Team leadership
Certification
HIPAA / OSHA BLOODBORNE PATHOGENS / CPR / N2O MEDICAL OFFICE EMERGENCIES / NC RADIOLOGY (6/2025)
Timeline
Dental Assistant
Campus Walk Dental Care
07.2025 - 11.2025
Merchandise Manager
Ann Taylor
03.2025 - Current
Customer Experience Lead in Operations
Victoria’s Secret & Co.
01.2024 - 12.2024
Area Supervisor
Ross Stores
08.2022 - 04.2024
Diploma - undefined
Northern High School
Intro to Dental Assisting -
NC Dental U