Lucinda Staggs
Brownsville,TN
Summary
Dynamic Merchandise Manager with a proven track record at Dollar Tree, enhancing sales through strategic inventory management and compelling product presentation. Skilled in team motivation and relationship building, I drive customer satisfaction and operational efficiency, achieving high performance and loyalty. Recognized for attention to detail and effective mutitasking in fast-paced environments.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges with dedication and enthusiasm.
Overview
17
17
years of professional experience
Work History
Merchandise Manager
Dollar Tree
11.2023 - 01.2025
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Launched seasonal merchandise assortments in alignment with key industry events ensuring timely availability of products.
Subcontractor
Self-employeed
08.2015 - 11.2023
- Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
- Worked closely with homeowners to ascertain specifics of project and resolve any issues.
- Worked closely with general contractor on completion of assigned job to ensure the scheduling of each crew remained on track, which increased project efficiency.
- Provided exceptional customer service by addressing client concerns promptly and professionally, resulting in repeat business and referrals.
- Worked independently, without supervision while utilizing organization and time management skills.
General Manager
Old Hickory Steakhouse
02.2008 - 06.2015
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented operational strategies and incentive programs to effectively build customer and employee loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed and executed strategic plans for business growth and expansion by creating a catering menu and introducing it to the community which resulted in increased revenue.
- Maintained accurate inventory and records of daily cash deposits and successfully complied with labor and food cost projections.
- Responsible for restaurant cleanliness in all areas and compliance with food handling/storage procedures. Received scores of 92 or higher on every health inspection.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
Education
High School Diploma -
Haywood High School
Brownsville, TN05-1992
Skills
- Inventory management
- Merchandise set-up and presentation
- Hiring, scheduling and staff training
- Efficient team management/team member
- Attention to detail and time management
- Customer and employee relationship building
- Quality assurance standards and customer satisfaction
- Problem-solving and multitasking abilities
- Reliability and positive attitude
Timeline
Merchandise Manager
Dollar Tree
11.2023 - 01.2025
Subcontractor
Self-employeed
08.2015 - 11.2023
General Manager
Old Hickory Steakhouse
02.2008 - 06.2015
High School Diploma -
Haywood High School
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