Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alicia Blanton

Louisville,KY

Summary

Upbeat and Forward thinking Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

23
23
years of professional experience

Work History

Assistant Manager

PARTY CITY
07.2022 - 02.2025
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Oversaw accuracy of online orders and deliveries.

Cashier and Customer Service

PAUL'S FRUIT MARKET
04.2022 - 07.2022
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Stocked, tagged and displayed merchandise as required.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Learned duties for various positions and provided backup at key times.

Assistant Bar Manager/Restaurant Server

SELENA'S at Willow Lake Tavern
02.2014 - 06.2021
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Multitasked waiting tables while handling service drink orders.
  • Built great customer rapport to ensure repeat and new customers.

Floral Designer

SCHULZ'S FLORIST
08.2017 - 11.2019
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Drove customer satisfaction by providing recommendations for greenery and flower pairings.

Server

THE VILLAGE ANCHOR Restaurant
04.2012 - 06.2018
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained high standards of service and accurate money handling while multitasking 2-10 different tables at a time.

Server

BRISTOL BAR & GRILLE
02.2011 - 04.2015

Assistant Manager/Lead Bartender/Server

BEEF 'O' BRADY'S Restaurant
09.2001 - 11.2011
  • Supervised day-to-day operations to meet performance, quality and service expectations in front and back of the house.
  • Multitasked usual service industry duties in a professional management position.
  • Created schedules for a 20+ person team.
  • Handled money from customers to daily deposits with great accuracy

Education

High School Diploma -

Seneca High School
3510 Goldsmith Ln Louisville,Ky 40220

Skills

  • Recruiting and interviewing
  • Sales monitoring and reporting
  • Employee scheduling
  • Workload management
  • Customer rapport
  • Conflict resolution

Timeline

Assistant Manager

PARTY CITY
07.2022 - 02.2025

Cashier and Customer Service

PAUL'S FRUIT MARKET
04.2022 - 07.2022

Floral Designer

SCHULZ'S FLORIST
08.2017 - 11.2019

Assistant Bar Manager/Restaurant Server

SELENA'S at Willow Lake Tavern
02.2014 - 06.2021

Server

THE VILLAGE ANCHOR Restaurant
04.2012 - 06.2018

Server

BRISTOL BAR & GRILLE
02.2011 - 04.2015

Assistant Manager/Lead Bartender/Server

BEEF 'O' BRADY'S Restaurant
09.2001 - 11.2011

High School Diploma -

Seneca High School

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