ALICIA BOBINO
HOUSTON,TX
Summary
Adept at strategic planning and problem-solving, with excellent communication and interpersonal skills. Seeking a challenging position where I can leverage my expertise in driving operational efficiency and contribute to the success and growth of the organization.
Overview
10
10
years of professional experience
Work History
Amazon Driver
Amazon Flex
HOUSTON, TX
10.2021 - Current
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Trained new delivery personnel in all aspects of the job, including safety regulations.
- Communicated effectively with customers regarding delivery times, delays, or any other inquiries they may have had.
- Verified the contents of inventory loads against shipping papers.
- Organized daily driver schedules, routes, and vehicle maintenance needs.
Assistant Teacher
Childcare Careers
Houston, TX
02.2023 - 10.2023
- Supervised small group activities.
- Assessed student progress through observation, testing, and feedback from teachers.
- Utilized technology such as computers, projectors, iPads. to enhance lessons.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Collaborated with other staff members to ensure student success.
- Organized instructional materials, bulletin boards, displays, and demonstrations.
Cashier
Target
Houston, TX
01.2022 - 12.2022
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained new team members in cash register operation, stock procedures and customer services.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Answered customer inquiries regarding store policies and procedures.
- Ensured compliance with all safety regulations within the store environment.
Cashier
Ben Taub
Houston, TX
08.2019 - 12.2021
- Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
- Learned roles of other departments to provide coverage and keep store operational.
- Greeted customers and answered any questions about the store's products and services.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Processed sales transactions to prevent long customer wait times.
Master At Arms
US NAVY
San Diego, CA
06.2014 - 05.2019
- Applied extensive training in law enforcement and combat tactics to protect stateside and international bases.
- Monitored physical access to the premises, ensuring that only authorized personnel were allowed entry.
- Maintained team compliance with professionalism guidelines and security team standards.
- Completed investigations of security incidents and wrote reports for permanent record.
- Provided guidance on the proper use of force and weapons in accordance with applicable laws and regulations.
- Conducted training sessions on proper security protocols and procedures.
Education
Information Technology
ACI Learning
Houston, TX03.2023
Accounting Technology And Bookkeeping
Ashworth College
Norcross, GA11.2020
Skills
- Employee Development
- Problem Resolution
- Customer Relationship Management
- Administration and Reporting
- POS System Operation
- Managing Operations and Efficiency
- Inventory Management
- Effective Communication
- Logistics
- General Security
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Teacher
Childcare Careers
02.2023 - 10.2023
Cashier
Target
01.2022 - 12.2022
Amazon Driver
Amazon Flex
10.2021 - Current
Cashier
Ben Taub
08.2019 - 12.2021
Master At Arms
US NAVY
06.2014 - 05.2019
Information Technology
ACI Learning
Accounting Technology And Bookkeeping
Ashworth College
Accomplishments
- Trained and mentored staff in providing exceptional customer service, leading to improved customer satisfaction scores.
- Assisted in managing store operations, including inventory management, staff supervision, and customer service.
- Achieved a notable 20% improvement in student participation and interest, contributing to a more dynamic and effective learning environment.
- Monitored inventory levels, conducted regular audits, and implemented replenishment strategies to minimize stockouts and overstock situations.
- Revamped store layouts and displays, contributing to a 12% increase in foot traffic and a 18% increase in sales conversion rates.
- Overhauled emergency response procedures, reducing average response time by 20% during simulated drills.