Alicia Botelho
Fall River,MA
Summary
High-achieving Real Estate Agent successful at developing and executing targeted business initiatives to drive customer growth, achieve sales objectives and enhance bottom-line profits. Results-oriented and friendly individual with expertise in tenant relations and lead development. Reliable and driven with strong time management and prioritization abilities. Skilled at building productive working relationships with agents, lenders, appraisers, title companies, surveyors and attorneys to facilitate sales and satisfy clients. Dedicated to giving clients first-class professional service and honest advice to enable sound financial decision-making in sales and purchases of real estate. Personable and ethical professional with nine years experience buying and selling properties on behalf of clients. Versed in contract negotiation, contract management and prospecting.
Overview
19
19
years of professional experience
Work History
Real Estate Agent / Self Employed
Keller Williams Elite Realty-
Plainville, MA
06.2015 - Current
Full Time, 2015 - Present
- Successfully licensed to sell real estate in MA and RI, maintaining compliance with all state regulations.
- Cultivated a strong network and earned a reputation for excellent customer service, resulting in high levels of client satisfaction and repeat business.
- Demonstrated exceptional communication skills and the ability to build rapport with clients, ensuring smooth transactions and positive outcomes.
Shift Supervisor
Saint Anne's Hospital
Fall River, MA
06.2005 - 06.2015
- Managed scheduling and staffing for various departments including financial services, day surgery, and patient registration, ensuring adequate coverage for outpatient and emergency services.
- Oversaw employee vacation requests, holiday scheduling, and approval/denial processes to maintain operational efficiency.
- Collaborated with department heads to create and adjust schedules, optimizing staffing levels while adhering to budgetary constraints.
- Facilitated effective communication between staff, patients, doctors, and insurance companies, ensuring smooth operations and patient satisfaction.
- Conducted training sessions for staff on software technology, ensuring proficiency in electronic medical records and other essential tools.
- Handled oncology and inpatient intake procedures, demonstrating strong interpersonal skills and attention to detail in patient care.
Education
Associate of Science - Surgical Technology
New England Institute of Technology
East Greenwich, RI06-2011
Skills
- Strong mathematical aptitude, honed through academic coursework and professional experience
- Excellent verbal and written communication skills, fostering positive interactions with clients and colleagues
- Proficient in conducting games such as Craps, Baccarat, Blackjack, Roulette, and other casino games
- Ability to multitask and work efficiently under pressure in fast-paced environments
- Adherence to strict regulatory requirements and commitment to maintaining compliance with gaming regulations
- Exceptional customer service skills, dedicated to exceeding customer expectations and fostering loyalty
- Proficiency in training staff on software technology, ensuring smooth adoption and utilization of essential tools
- Negotiations expert
- New home salesmanship
- Interior Staging
- Traditional marketing
- Court appointed mediation
Affiliations
- Master Rower, South Watuppa Rowing Center, Fall River, MA
- Professional Bean Bag Thrower, Longplex, Tiverton, RI
- Girls Basketball Coach (Ages 8-10 & 12-15), Swansea, MA, and Fall River, MA
- Parent-Teacher Organization (PTO) Member, Morton Middle School (2023)
- Former Licensed Foster Care Parent, MA (2017)
- Licensed Board-Certified Realtor, Rhode Island, and Massachusetts
- Buyers Representative Certification
- Seller's Representative Certification
Timeline
Real Estate Agent / Self Employed
Keller Williams Elite Realty-
06.2015 - Current
Shift Supervisor
Saint Anne's Hospital
06.2005 - 06.2015
Associate of Science - Surgical Technology
New England Institute of Technology
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