Summary
Overview
Work History
Education
Skills
Certification
Timeline
MANUFACTURER RELATIONSHIPS
Generic
NICHOLAS WILDE

NICHOLAS WILDE

Fitchburg,WI

Summary

Results-driven professional with a diverse background in management and customer relations with a dedication to provide excellent customer service. Specializing in identifying customer needs and delivering solutions to problems.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Rock Realty
03.2022 - Current
  • Analyzed market conditions and negotiated property sales and leases, ensuring favorable outcomes for clients.
  • Performed in-depth market analysis to evaluate property values and enhance investment strategies.
  • Nurtured client partnerships to promote long-term trust and ensure satisfaction.
  • Advised clients on buying and selling strategies to enhance decision-making and satisfaction.
  • Negotiated property sales and leases, ensuring favorable terms for clients.
  • Conducted market analysis to determine property values and investment potential.
  • Communicated with clients to understand property needs and preferences.
  • Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.

Real Estate Agent

FIRST WEBER
02.2018 - 03.2022
  • Advised clients on market trends and property values to enhance decision-making in home buying and selling.
  • Nurtured client partnerships to promote long-term trust and ensure satisfaction.
  • Utilized CRM systems to manage client interactions and track property listings effectively.
  • Collaborated with mortgage brokers to facilitate financing options for buyers.
  • Organized open houses and property showings, showcasing properties' unique features effectively.
  • Negotiated, facilitated, and managed real estate transactions.
  • Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.

Shuttle Driver/Night Audit

HOLIDAY INN EXPRESS & SUITES
04.2016 - 03.2022
  • Drive guests and run errands for the hotel.
  • Work the front desk overnight and run reports.

Sr. Process Engineering Technician

NORTHSTAR MEDICAL RADIOISOTOPES
08.2015 - 02.2016
  • Create and update production procedures for New Drug Application and FDA Regulations
  • Acting as liaison between Engineering and Production
  • Equipment Coordinator for preventative maintenance and calibration
  • Assist in manufacturing assembly and engineering equipment validation

Supervisor, In Vitro Diagnostic Product Finishing

PROMEGA CORPORATION
08.2014 - 06.2015
  • Operated and supervised multiple lines of manufacturing in a clean room environment for daily production.
  • Supplied "Subject Matter Expert" technical feedback to cross-functional teams consisting of engineering, validation, and quality.
  • Implemented new equipment and developed procedures for custom filling systems. Developed User Requirement Specifications (URS)
  • Executed multiple Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) Participated in Validation (IQ, OQ, PQ, PV)
  • Trained operators
  • Document creation (SOPs, Reference Sheets)
  • Contributed to new product realization, technology transfer, and scale-up.
  • Authored non-conformance and CAPA reports Participated in audits.
  • Experienced in FDA, ISO, and cGMP industries Inventory
  • Management background
  • Provided internal customer service to over 25 departments within the organization.
  • Lead departmental and cross-departmental meetings and provided meeting minutes.

Supervisor/Assistant Supervisor/Technician, Product Finishing

PROMEGA CORPORATION
02.2008 - 08.2014
  • Operated over 20 pieces of equipment and Supervised up to 20 direct reports.
  • Completed daily batch records and delivered to QA for product release.
  • Led continuous improvement projects such as: 5S, Lean Manufacturing, Kaizen, and Kanban.
  • Contributed to the creation and continuing use of Overall Equipment Effectiveness (OEE) statistics. Performed SAP regression testing, implementation, and validation.
  • Drafted operational procedures and training documents.
  • Traveled to Canada and Germany multiple times for new equipment procurement.

Auditor

ACCURATE INVENTORY
04.2006 - 02.2008
  • Operated a 10-key counting machine to inventory a wide range of businesses.
  • Accurately counted over $150,000 worth of products per business.
  • Ability to differentiate between hundreds of products and prices.
  • Maintained detailed paperwork of inventory records.
  • Efficiently entered data onto a computer using multiple spreadsheets.

Supervisor / Delivery Driver

MILIO'S SANDWICHES
11.2006 - 01.2008
  • Managed employees of a sandwich shop and specialized in customer service and satisfaction.
  • Promoted to Shift Supervisor within the first 3 months of employment.
  • Received customer service and restaurant management training.
  • Operated multiple cash registers and worked with large amounts of money.
  • Ensured a safe environment for all employees and customers. Conducted inventory and ordered goods and supplies.

Bar Manager / Delivery Driver

MARSALA'S ITALIAN RESTAURANT
10.1999 - 03.2006
  • Maintained and operated a full bar.
  • Promoted to bar manager within 1st year of bartending.
  • Took orders and delivered when needed.
  • Handled large amounts of money and operated a cash register.
  • Accurately took multiple food and drink orders.
  • Served customers with a positive attitude.
  • Solved problems and/or complaints efficiently and effectively.

Property Maintenance Tech

DSI REAL ESTATE
08.2004 - 10.2005
  • Responded to residential and commercial maintenance requests throughout Dane County, WI. Independently worked from job to job on a daily basis.
  • Accurately assessed problems and ordered parts for each job.
  • Operated power tools and learned mechanics of multiple appliances.
  • Wrote detailed reports as follow-up from all work completed.

Education

High School Diploma -

Stoughton High School
Stoughton, WI
06-1999

General Studies

University of Wisconsin - Madison
Madison, WI

Skills

  • Microsoft Office proficient

  • FDA and ISO experience

  • Strong mechanical aptitude

  • Strong technical writer

  • Supervisory skills

  • Inventory management

  • Employee development and management

  • Customer service-oriented

  • SAP experience

  • Process improvement

  • 10-key proficient

  • Food handling knowledge cGMP

  • Preparation of various food items

  • Alcohol knowledge

  • Excellent guest service skills

  • Approachable

  • Cash and credit transactions

  • Map reading and navigation skills

  • Local routes understanding

  • Clean driving record

  • Mathematical aptitude

  • Courteous demeanor

Certification

Certified Nurse Aide

January 2026

Timeline

Real Estate Agent

Rock Realty
03.2022 - Current

Real Estate Agent

FIRST WEBER
02.2018 - 03.2022

Shuttle Driver/Night Audit

HOLIDAY INN EXPRESS & SUITES
04.2016 - 03.2022

Sr. Process Engineering Technician

NORTHSTAR MEDICAL RADIOISOTOPES
08.2015 - 02.2016

Supervisor, In Vitro Diagnostic Product Finishing

PROMEGA CORPORATION
08.2014 - 06.2015

Supervisor/Assistant Supervisor/Technician, Product Finishing

PROMEGA CORPORATION
02.2008 - 08.2014

Supervisor / Delivery Driver

MILIO'S SANDWICHES
11.2006 - 01.2008

Auditor

ACCURATE INVENTORY
04.2006 - 02.2008

Property Maintenance Tech

DSI REAL ESTATE
08.2004 - 10.2005

Bar Manager / Delivery Driver

MARSALA'S ITALIAN RESTAURANT
10.1999 - 03.2006

High School Diploma -

Stoughton High School

General Studies

University of Wisconsin - Madison

MANUFACTURER RELATIONSHIPS

Thermo Fisher, Optima, Isthmus, Capmatic, Cozzoli, Belimed, Kalish, ESS Technologies, New England Machinery, Labelstar, Accraply, VideoJet, SciLog, Ivek, Masterflex, Watson-Marlow, Handystep, Hamilton, Kaps-All, Mocon