Alicia Boynes
Newark,DE
Summary
Agility Lead specializing in Agile methodologies and team leadership. Drove product delivery and continuous improvement by managing stakeholder relationships, addressing organizational impediments, and implementing operational plans based on metrics analysis. Fostered team engagement through structured Scrum ceremonies and process enhancements, contributing to policy development and best practices.
Overview
15
15
years of professional experience
Work History
Area Product Agility Lead
JP Morgan Chase
Wilmington, DE
01.2017 - Current
- Lead and coach over four teams in adopting Agile methodologies, promote open communication and continuous improvement.
- Managed and influenced stakeholders by communicating organizational impediments to leadership, facilitating informed decision-making.
- Develop and implement operational and transformation plans, utilizing metrics for evidence-based decisions.
- Prioritize work effectively to meet business needs and assist teams in backlog management.
- Fostered team skills and engagement, aligning efforts with organizational objectives to enhance collaboration and goal achievement.
- Contribute to policy development and best practices within the discipline.
Team Lead/Scrum Master
Barclaycard US
Wilmington, DE
01.2014 - 01.2017
- Coordinated product backlog grooming and story estimation, ensuring alignment with Product Owners' priorities.
- Removed impediments to maximize team productivity and implemented process improvements.
- Coordinated product backlog grooming and story estimation with Product Owners.
- Facilitated team-building activities to enhance colleague engagement. through team-building opportunities.
Vendor Relationship Manager
Barclaycard US
Wilmington, DE
01.2013 - 01.2014
- Created vendor relationship spreadsheets to streamline management oversight.
- Developed comprehensive guidelines for vendor relationships to enhance collaboration with departmental managers.
- Monitored vendor work to ensure contract deadlines were met, providing detailed progress reports for management review.
Business Analyst
Barclaycard US
Wilmington, DE
01.2012 - 01.2013
- Conducted interviews to gather comprehensive business requirements, ensuring alignment with stakeholder needs.
- Analyzed Barclaycard US credit card workflows and documented business requirements.
- Gathered stakeholder needs for card servicing, payments, and account management.
Education
Bachelor of Science - Marketing Management
Delaware State University
Dover, DESkills
- Agile coaching
- Scrum facilitation
- Metrics reporting
- Change management
- Stakeholder management
- Backlog management
- Data analysis
Timeline
Area Product Agility Lead
JP Morgan Chase
01.2017 - Current
Team Lead/Scrum Master
Barclaycard US
01.2014 - 01.2017
Vendor Relationship Manager
Barclaycard US
01.2013 - 01.2014
Business Analyst
Barclaycard US
01.2012 - 01.2013
Bachelor of Science - Marketing Management
Delaware State University