Alicia Browne
Certified Personal Trainer/ Health Coach
Atlanta,GA
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
10
10
years of professional experience
3
3
Certification
2
2
years of post-secondary education
Work History
Group Fitness Instructor
F45 Training Buckhead
Atlanta, GA
05.2022 - Current
- Managed group fitness classes of up 30 members.
- Provided guidance and inspiration to class members and recommended additional fitness resources.
- Monitored client progress in group settings by assessing technique and form.
- Evaluated nutrition goals and progress for club patrons.
- Motivated clients to achieve their personal fitness goals through developing and modifying routines.
- Enhanced client experience by maintaining motivational and supportive culture.
- Established classes to effectively match skill and learning levels of all participants.
- Created structured and innovative fitness programs to be executed in small to large group atmospheres.
Business Owner
F.I.T. Me In Fitness LLC
Atlanta, Georgia
04.2019 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Performed daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Used business software packages to maintain files and administrative records.
- Motivated clients to achieve their personal fitness goals through developing and modifying routines.
- Monitored clients' progress and modified programs.
- Informed clients about nutrition, lifestyle issues, and weight control.
- Designed specific workout systems for individual clients based on performance ability.
- Trained clients during strength training, cardio vascular exercise and stretching.
Fitness General Manager
The Exercise, Buckhead/Sandy Springs
Sandy Springs, GA
05.2016 - 05.2021
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
- Enforced discipline both on and off-field to lead team with highest personal standards.
- Taught players how to run specific game plays in order to build cohesive, structured team.
- Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
- Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented operational strategies and effectively built customer and employee loyalty.
Health Specialist
You Fit Health Clubs
Riverdale, GA
01.2017 - 05.2017
- Implemented club promotions to recruit new members and increase club sales by 20%
- Taught clients how to modify exercises appropriately to avoid injury
- Successfully created nutrition weight loss program, clients losing up to 10% of body weight.
Group Fitness Instructor
Planet Fitness
Jonesboro, GA
01.2016 - 01.2017
- Scheduled classes, provided adequate warm-up, exercises, stretching, and cool down
- Instructed patrons on effective workout methods; explains proper techniques, demonstrates exercise; identified different muscle groups and teaches appropriate methods to strengthen specific muscles
- Adhered to safety standards of all clients.
Education
Certification in Exercise Science. Personal Trainer -
American Council of Exercise
Master - Nutrition Consultant
Chestnut Hill College
Master of Science - Management, MSM
Mercy University
Master's - Food And Nutrition
American Fitness Professionals Association
New Jersey 07.2016 - 08.2018
Certification in Health Coaching - Personal Training
American Council of Exercise
California City, CA06.2020
Skills
- Proven record of facilitating support and managing fast-paced daily operations Strong organizational
- And communication skills with the ability to concurrently direct multiple business affairs A multitude
- Of versatile skills transfer into any administrative setting to create and maintain high levels of
- Efficiency and productivity Advanced understanding of customer needs with high diligent attention
- To detail resulting in superior customer service and high levels of client satisfaction
- Assessments
- First Aid — Proficient
- March 2019
- Measures a candidate's ability to identify treatments for common medical emergencies
- Full results: Proficient
- Personality: Customer Service Fit — Proficient
- November 2019
- Measures the traits that are important for high-quality customer service
- Sales: Influence & Negotiation — Highly Proficient
- Persuading reluctant customers to buy products or services, and influencing and negotiating with
- Customers to meet sales goals
- Full results: Highly Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
- Development in any professional field
- Business Leadership
- Motivational Leadership
Certification
Microsoft Office (10+ years) Microsoft Outlook (10+ years) Leadership Experience (8 years) Nonprofit Management (2 years) Administrative Experience (8 years) Coaching Group Fitness CPR Certification CPR Certification AED Certification First Aid Certification
Timeline
Group Fitness Instructor
F45 Training Buckhead
05.2022 - Current
Business Owner
F.I.T. Me In Fitness LLC
04.2019 - Current
Health Specialist
You Fit Health Clubs
01.2017 - 05.2017
Master's - Food And Nutrition
American Fitness Professionals Association
07.2016 - 08.2018
Fitness General Manager
The Exercise, Buckhead/Sandy Springs
05.2016 - 05.2021
Group Fitness Instructor
Planet Fitness
01.2016 - 01.2017
Certification in Exercise Science. Personal Trainer -
American Council of Exercise
Master - Nutrition Consultant
Chestnut Hill College
Master of Science - Management, MSM
Mercy University
Certification in Health Coaching - Personal Training
American Council of Exercise
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