Summary
Work History
Education
Skills
Timeline
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Alicia Carter

Willow Grove,PA

Summary

Hardworking and passionate job seeker with organizational skills eager to secure entry-level medical billing and coding position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

CNA

Pampering Plus Home Health INC
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for patients and delivered high-quality support to meet needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Oversaw and maintained patients' homes cleaning living areas, and preparing meals
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

CNA

Hayes Manor Retirement Residence
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Transported patients between rooms and appointments or testing locations.

Teacher's Assistant

Little Angels Day Care
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Graded assignments and reported individual progress to teacher.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Maintained safety and security by overseeing students in recess environments.
  • Reviewed lesson material with students individually or in small groups.

Customer Service Associate

Boscov's Department Store
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Informed customers about special promotions and provided detailed information for various products.
  • Handled billing and payment issues following guidelines, resolving disputes properly.
  • Trained new personnel regarding company operations, policies and services.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Education

Medical Billing And Coding

Montgomery Community College
Blue Bell, PA
12.2023

Skills

  • Supporting Personal Needs
  • General Housekeeping Abilities
  • Companionship and Emotional Support
  • Medical Records Management
  • Grooming and Bathing Assistance
  • Meal Planning
  • Documenting Behaviors
  • Oral Hygiene
  • Light Housekeeping
  • Medical Procedures Understanding
  • Compassionate Caregiver
  • Recording Vital Signs
  • Blood Sugar Monitoring

Timeline

CNA

Pampering Plus Home Health INC

CNA

Hayes Manor Retirement Residence

Teacher's Assistant

Little Angels Day Care

Customer Service Associate

Boscov's Department Store

Medical Billing And Coding

Montgomery Community College

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Alicia Carter