Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alicia Casas

Houston,TX

Summary

Dedicated and efficient bilingual pharmacy technician with hands-on experience in acute healthcare settings. Highly organized, detail-oriented, and possessing strong customer service skills, with a passion for delivering quality patient care. Proficient in pharmacy operations, inventory management, and patient communication. A customer-focused problem solver with critical thinking abilities, and a proven capacity to work both independently and as part of a collaborative team to meet pharmacy objectives.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Admissions

Hospital Clinico Quirurgico Freyre De Andrade
Havana, Cuba
11.2016 - 11.2017
  • Patient Registration: Gathering patient information, including demographics, medical history, and insurance details.
  • Data Entry: Entering patient information into the hospital's electronic health record system.
  • Communication: Communicating effectively with patients, families, medical staff.
  • Customer Service: Providing excellent customer service and ensuring a positive patient experience.
  • Other Duties: May include answering phones, preparing admission paperwork, and managing patient valuables.

Pharmacy Assistant

Comunity Pharmacy
Havana, Cuba
08.2015 - 11.2016
  • Completed daily paperwork associated with filling prescriptions accurately.
  • Checked incoming shipments against purchase orders to verify quantity, quality and price accuracy.
  • Processed payments from customers using cash registers and debit and credit card terminals.
  • Managed inventory levels of medications and supplies.
  • Maintained pharmacy counter and related areas in clean, neat and organized fashion.
  • Scanned items and checked pricing on cash register for accuracy.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.

Education

Pharmacy Technician - Certificate

PIMA Medical Institute
Houston, TX
08.2025

High School - Diploma

Gerardo Abreu Fontan - Urban Pre-University Institute
Havana, Cuba
05-2013

Skills

  • Effective interdepartmental communication
  • Issue resolution and customer service
  • Time management and deadline adherence
  • Inventory management and recordkeeping
  • Proficient computer skills
  • Organization and categorization
  • Strong interpersonal skills

Certification

  • Basic Life Support, American Heart Association Basic Life Support (CPR and AED) Program, American Heart Association, Fed 5, 2025
  • Sterile Compounding Certificate, NPTA's Sterile Compounding & USP certification course, including hands-on training and skill validations. National Pharmacy Technician Association (NPTA), May 1, 2025

Timeline

Admissions

Hospital Clinico Quirurgico Freyre De Andrade
11.2016 - 11.2017

Pharmacy Assistant

Comunity Pharmacy
08.2015 - 11.2016

Pharmacy Technician - Certificate

PIMA Medical Institute

High School - Diploma

Gerardo Abreu Fontan - Urban Pre-University Institute

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