Alicia Chua

• Trained new team members on beverage preparation techniques and menu offerings.
• Collaborated with team to ensure timely service during peak hours, improving workflow efficiency.
• Assisted in implementing promotional campaigns, increasing product awareness among customers.
• Resolved customer complaints promptly, ensuring satisfaction and loyalty to the brand.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Maintained regular and consistent attendance and punctuality.

Transferred to this location!

• Prepared and served high-quality beverages in accordance with Starbucks standards.
• Maintained cleanliness and organization of work area to enhance customer experience.
• Operated coffee brewing equipment and maintained inventory of supplies efficiently.
• Provided exceptional customer service by engaging with customers and addressing inquiries.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

• Prepared sandwiches according to customer specifications, ensuring quality and freshness.
• Maintained cleanliness and organization of workstations in compliance with health standards.
• Assisted customers with menu selections, providing recommendations based on dietary preferences.
• Operated cash register, processing transactions accurately and efficiently.
• Stocked ingredients and supplies, monitoring inventory levels to minimize shortages.