Summary
Overview
Work History
Education
Skills
Timeline
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Alicia Clark

Henderson,NV

Summary

Diligent Corporate Travel Consultant specializing in business travel. Excellent attention to detail and organization with talent for working quickly and staying effective.


Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


Have worked on the Morgan Lewis account for 3 years giving them VIP service.


Dependable employee.

Overview

23
23
years of professional experience

Work History

Corporate Travel Consultant

Frosch Travel
10.2012 - Current
  • Utilized understanding of exchange or reissue ticketing entries to avoid debit memos arising from incorrect ticketing or incorrect application of fare rules and procedures.
  • Maintained high level corporate accounts for years.
  • Booked tickets for air, rail and ground transportation.
  • High volume producer with little to no errors.
  • Excellent customer service skills.
  • Promoted dedicated customer service and support by promptly resolving customer complaints.

Corporate Travel Consultant

Casto Travel
05.2000 - 09.2012
  • Provided exemplary customer service to new and existing clients, resulting in lasting relationships and secure new travel assignments.
  • Saved clients on overall travel costs by finding most affordable ticket and lodging options.
  • Applied fare rules equitably to effectively meet needs of diverse business clients.

Education

High School Diploma -

Ohlone College
Fremont, CA

Skills

  • Client Needs Assessment
  • Active Listening
  • Apollo GDS
  • Sabre GDS
  • High-Volume Environments
  • Customer Service Standards
  • Client Loyalty and Retention
  • Strong focus on customer service while following travel policy
  • Quick response times
  • Team player and communicate well with management

Timeline

Corporate Travel Consultant

Frosch Travel
10.2012 - Current

Corporate Travel Consultant

Casto Travel
05.2000 - 09.2012

High School Diploma -

Ohlone College

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Alicia Clark