Salvador Rodriguez Fermin
Lake Mary,United States
Summary
Skilled Bilingual Mental Health Personnel with fluency in English and Spanish. Proficient in providing caring and methodological counseling services in diverse settings. Skilled in developing and maintaining therapeutic relationships and helping patients progress toward planned outcomes.
Overview
5
5
years of professional experience
Work History
Behavioral Health Technician
Aspire Health Partners
Orlando, FL
06.2022 - Current
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Performed client intake procedures according to internal standards for new admissions.
- Facilitated on-site activities, support groups and outings for clients.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Counseled and mentored clients on substance use and life choices.
- Conducted client rounds every hour to check on residents.
Mental Health Techincian
La Amistad
Maitland, FL
03.2022 - 05.2022
- Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
- Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Direct Care Professional
Devereux
Orlando, FL
08.2021 - 03.2022
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Maintained clean, safe and well-organized patient environment.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Supervised daily activities and provided assistance to staff.
Customer Service Representative
Domino's Pizza
Lake Mary, FL
08.2019 - 08.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Educated customers on promotions to enhance sales.
Behavioral Health Technician
Aspire Health Partners
Orlando, FL
08.2020 - 06.2021
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Counseled and mentored clients on substance use and life choices.
Education
Bachelor of Arts - Psychology
University of Central Florida
Orlando, FL12.2021
Skills
- Problem Identification
- Caring Companionship
- Excellent Customer Service Skills
- Charting and Clinical Documentation
- Behavior Observation
- Decision Making
- Clear Communication
- Clear Communication
- First Aid Certification
Timeline
Behavioral Health Technician
Aspire Health Partners
06.2022 - Current
Mental Health Techincian
La Amistad
03.2022 - 05.2022
Direct Care Professional
Devereux
08.2021 - 03.2022
Behavioral Health Technician
Aspire Health Partners
08.2020 - 06.2021
Customer Service Representative
Domino's Pizza
08.2019 - 08.2021
Bachelor of Arts - Psychology
University of Central Florida
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