Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alicia Coty

Chicago,IL

Summary

Experienced Security Guard with 6 years in maintaining safe environments, adept at monitoring entry activities and conducting thorough patrols. Proven track record in executing security protocols and managing emergency responses effectively. Skilled in surveillance techniques, security camera monitoring, and problem-solving, seeking to leverage expertise in a Security Guard role.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Home Care Provider

Serenity Home Care
02.2025 - Current
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.

Security Guard

Serviam
08.2024 - 11.2024
  • Maintain a safe and secure environment by monitoring entry and exit activities and allowing access only to authorized personnel
  • Conduct regular patrols and inspections of buildings, ensuring all doors, windows, locks, and gates are secure after hours
  • Monitor security cameras and document daily activities, reporting any suspicious incidents to the appropriate authorities

Security Professional

Securitas Security Services USA
03.2024 - 09.2024
  • Recorded incident reports with detailed accounts of occurrences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.

Brand Ambassador

United Security Services
05.2024 - 08.2024
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.

Security Professional

Titan Security Services
01.2023 - 02.2024
  • Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
  • Control access for patrons, visitors or vendors as required
  • Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
  • Maintain clear, accurate logs pertaining to people or property including packages
  • Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
  • Other duties as assigned

Janitorial/Housekeeping

City Wide Janitorial
03.2022 - 08.2023
  • Conducted comprehensive cleaning and maintenance of, ensuring high levels of cleanliness and hygiene in common areas
  • Manage floor care tasks, including floor cleaning and office cleaning to uphold facilities and extend the lifespan of flooring materials

Security Professional

Allied Universal
01.2020 - 03.2023
  • Executed safety and security procedures, adhering to site-specific policies and managing emergency response activities effectively
  • Responded to incidents and critical situations with a calm and problem-solving approach, ensuring client satisfaction and safety
  • Conducted regular and random patrols around business premises and perimeters to maintain a secure environment

Sales Associate

Burlington
10.2020 - 05.2022
  • Delivered exceptional customer service by addressing inquiries, resolving complaints, and providing tailored product recommendations, contributing to a positive shopping experience
  • Managed inventory and maintained an organized sales floor, enhancing visual appeal and operational efficiency
  • Collaborated with team members to achieve daily sales targets through product promotion, cross-selling, and effective vendor relations

Package Handler

FedEx Ground
09.2019 - 11.2019
  • Successfully loaded and unloaded packages from trucks, consistently meeting deadlines and handling large volumes within established time frames
  • Maintained adherence to safety regulations and procedures while lifting up to 75 pounds and adapting to workflow changes to meet production goals

Education

High School Diploma - General Education

Perspectives
Chicago, Illinois
06.2021

Skills

  • Patrolling
  • Security Protocols
  • Emergency Awareness
  • Security Camera Monitoring
  • Customer Service
  • Problem-Solving
  • Communication
  • Retail
  • Surveillance Techniques
  • Communication Skills
  • First Aid and CPR

Certification

Adobe

Timeline

Home Care Provider

Serenity Home Care
02.2025 - Current

Security Guard

Serviam
08.2024 - 11.2024

Brand Ambassador

United Security Services
05.2024 - 08.2024

Security Professional

Securitas Security Services USA
03.2024 - 09.2024

Security Professional

Titan Security Services
01.2023 - 02.2024

Janitorial/Housekeeping

City Wide Janitorial
03.2022 - 08.2023

Sales Associate

Burlington
10.2020 - 05.2022

Security Professional

Allied Universal
01.2020 - 03.2023

Package Handler

FedEx Ground
09.2019 - 11.2019

High School Diploma - General Education

Perspectives

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Alicia Coty