Alicia Cruz
Houston,TX
Summary
Detail-oriented Patient Care Technician with experience in vital sign monitoring, patient assistance, and electronic health record documentation. Holds NCCT and Basic Life Support certifications. Proven ability to foster a compassionate environment and assist in training new technicians. Eager to leverage strong patient care skills and commitment to patient well-being.
Overview
1
1
Certification
2
2
years of professional experience
Work History
PATIENT CARE TECHNICIAN
HCA Houston Healthcare Mainland
10.2025 - Current
- Monitored patient vital signs diligently and reported any critical changes to the medical team promptly.
- Documented patient information accurately in electronic health records, ensuring accessibility for the medical team.
- Fostered a compassionate environment by promptly addressing patient requests and concerns, enhancing patient satisfaction.
- Mentored and trained new Patient Care Technicians, imparting knowledge and best practices to ensure consistent care delivery.
- Maintained a clean, organized, and well-stocked environment, supporting overall patient comfort and care quality.
FOOD SERVICE WORKER
Snow Cone Lady
06.2024 - 11.2024
- Delivered visually appealing snow cones, enhancing customer satisfaction and repeat business.
- Maintained cleanliness and organization standards in service area, ensuring compliance with health and safety protocols.
- Managed cash register operations, processing transactions accurately and overseeing cash flow.
- Tracked supplies and replenished stock, supporting seamless operations and minimizing service interruptions.
Education
High School Diploma -
Dr. Kirk Lewis Career And Techinal High School
Houston05-2025
Skills
- Vital sign assessment
- Patient care assistance
- Patient observation
- Blood glucose testing
- CPR certification
- Active listening
Certification
- NCPCT - Patient Care Technician
- NCET - ECG Technician
- American Heart Association - Basic Life Support
Interests
Assisted in organizing community events to promote local initiatives and engage volunteers, Collaborated with team members to streamline volunteer onboarding processes and improve efficiency, Developed training materials for new volunteers, enhancing knowledge retention and engagement
Timeline
PATIENT CARE TECHNICIAN
HCA Houston Healthcare Mainland
10.2025 - Current
FOOD SERVICE WORKER
Snow Cone Lady
06.2024 - 11.2024
High School Diploma -
Dr. Kirk Lewis Career And Techinal High School