Alicia Dillard

Efficient assistant skilled in streamlining operations to enhance productivity. Manages multiple projects and meets concurrent deadlines with a strong focus on task completion. Excels in data entry and phone support, contributing to problem-solving across diverse roles.

• TEFL (Teaching English as a Foreign Language)
• NYC Food Protection

• Hospitality Services Assistant, Cahill Gordon and Reindell LLP, New York, NY, 07/24, 02/26, Coordinated conference room bookings for attorneys and staff, ensuring timely and efficient scheduling, Prepared meeting spaces, including arrangement of refreshments and catering upon request., Received catering from vendors to set up and breakdown in conference rooms for various meetings., Provided general administrative support, including document sorting and filing, inventory management, and office organization., Maintained satellite kitchen areas by regularly restocking beverages, supplies, and other essentials to support staff needs., Supported cross-departmental initiatives and assist with planning and execution of internal and offsite events, including corporate functions such as Take Your Child To Work Day, holiday parties and galas.
• Front Desk Coordinator & Barista, Lili & Cata Cafe and Wine Bar, Brooklyn, NY, 12/22, 07/24, Coordination of calendars for staff at two locations in Brooklyn, delegating work and walk-ins, liaison for employees and clients, problem solving for clients and employees, front facing communication and intake for guests, Implementation and maintenance of inventory for both salon and cafe, coordination with vendors for supplies, monitoring budgets, Manage cafe, create and serve food and drinks to guests, meet weekly sales goals and manage money at cash register, prioritize tasks at hand, adapting to fast paced environment
• Administrative Assistant, Temp, Folly Beach Family Dentistry, Folly Beach, SC, 02/21, 05/21, Coordinated processing of insurance claims to meet deadlines for the practice, compose letters to insurance companies and partner practices, Front of house customer intake, scheduling for practice employees and clients, payment processing, Administrative tasks: cleaning rooms, putting out tools prior to appointments, perio charting assistance
• ABA Senior Line Therapist, Agapi Behavioral Consultants, Charleston, SC, 06/17, 03/18, Provided in-home individualized behavioral therapy for children with Autism Spectrum Disorder, used sign language for majority of non-verbal patients, Maintained documentation for each patient, keeping data on exercises completed, progress in programming, and reporting to case manager
• Suite Attendant, IPTAY Hospitality Ambassador, Clemson University, Clemson, SC, 08/16, 03/17, Attended to Box Suites during all home football games to ensure that all Suites were unlocked, prepped and ready to go for guests, Completed pre, during and post checklist for each Suite as well as monitoring during the game to be available for any guest needs, Transitioned to The Coliseum Club for home basketball games to verify tickets and wristbands for guests and be available for guest needs throughout the game