Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alicia Durham

Cypress,TX

Summary

Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of those from different backgrounds. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Certified Notary Signing Agent

Contractors Easy
Cypress, TX
11.2023 - Current
  • Organized and maintained accurate records of all loan documents.
  • Conducted thorough review of closing documents to ensure accuracy and completeness.
  • Ensured all notarizations were performed in accordance with state laws and regulations.
  • Explained loan documents to borrowers prior to signing, ensuring their understanding of the terms.
  • Assisted clients in completing loan applications accurately and thoroughly.
  • Securely stored signed loan documents in a confidential manner until delivery or pick-up was arranged.
  • Provided professional customer service while interacting with customers, lenders, escrow officers, title companies.
  • Reviewed mortgage papers for compliance with industry standards and guidelines.
  • Performed multiple signings per day in a timely fashion meeting deadlines set forth by employers and clients.

Owner/Operator

Peebers Boutique
McKinney, TX
04.2019 - 08.2022
  • Set pricing structures according to market analytics and emerging trends.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Led startup and opening of online business and provided business development, creation of operational procedures and workflow planning.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.

Owner Operator

Alicia's Learning Center
McKinney, TX
06.2010 - 06.2015
  • Developed and implemented policies and procedures for daycare staff, including safety protocols.
  • Created a safe, nurturing environment to promote learning and growth in children.
  • Ensured compliance with local regulations governing child care facilities.
  • Maintained accurate records of attendance, immunizations and other relevant information for each child.
  • Provided professional development training for daycare staff on topics such as early childhood education, health and safety practices, nutrition, discipline techniques.
  • Organized extracurricular activities such as field trips and special events for the children enrolled in the daycare facility.
  • Established relationships with parents and guardians to foster strong communication regarding their child's progress.

Jr Appraiser

Grayson County Appraisal District
Sherman, TX
05.1999 - 05.2000
  • Conducted field inspections of residential and commercial properties to assess condition, quality, and value.
  • Reviewed property records and performed research to determine ownership of properties.
  • Developed detailed reports including photographs, skhes, maps, and other relevant information used in establishing value estimates.
  • Examined title documents for accuracy prior to issuing an appraisal report.

Field Appraiser

Wright County Court House
Clarion, IA
03.1998 - 04.1999
  • Performed physical inspections of properties to verify condition and characteristics.
  • Prepared detailed reports outlining the results of appraisals including photos, skhes, maps and other supporting documents.
  • Assessed changes in neighborhoods due to new construction or renovations that may affect property values.
  • Maintained up-to-date knowledge about local zoning ordinances, building codes, tax regulations., which influence real estate values.
  • Identified and collected evidence and determined value to specific claim to properly assess conditions.

Education

Bachelor of Arts - Criminal Justice

Iowa State University
2001

Massage Therapy

Iowa College Of Natural Health
Ankeny, IA
05.2000

Skills

  • Data management Strong verbal communication
  • Process implementation Methodology implementation
  • Data entry Document scanning
  • Extremely organized Budgeting and finance
  • Staff development Materials preparation
  • User interface understanding Team liaison
  • Conflict resolution Risk management processes and
  • Powerful negotiator analysis
  • Interpersonal and written Team leadership
  • Interpersonal
  • Conflict resolution
  • Data entry
  • Data management
  • Filing
  • Team leadership

Certification

  • BLS Certification Training - 2021

Timeline

Certified Notary Signing Agent

Contractors Easy
11.2023 - Current

Owner/Operator

Peebers Boutique
04.2019 - 08.2022

Owner Operator

Alicia's Learning Center
06.2010 - 06.2015

Jr Appraiser

Grayson County Appraisal District
05.1999 - 05.2000

Field Appraiser

Wright County Court House
03.1998 - 04.1999

Bachelor of Arts - Criminal Justice

Iowa State University

Massage Therapy

Iowa College Of Natural Health
Alicia Durham