Alicia Easton
South Bend,IN
Summary
Visionary Owner/Operator with 7 years leading and growing a cleaning business. Proven leader with expertise in driving company vision, directing operations, leading 8 employees and subcontractors. Successful at building strong business from ground up by devising marketing messaging to standing out from competitors, leading sales efforts and maintaining customer satisfaction.
Overview
11
11
years of professional experience
Work History
Owner/ Operator
Quality Clean Professional Services LLC
South Bend, IN
04.2017 - Current
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Created marketing strategies to drive revenue and increase brand visibility.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Negotiated contracts with clients for products or services rendered by the company.
Certified Pharmacy Technician
Beacon Health System Memorial Hospital
South Bend, IN
11.2018 - 05.2022
- Provided medication and other healthcare products to customers accurately and efficiently.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Verified accuracy of patient information on prescription orders.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Performed administrative duties such as filing, data entry, answering phones.
- Conducted compliance packaging of prescribed medications into unit dose containers.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
CNA/QMA
The Hearth at Juday Creek
Granger , IN
09.2013 - 07.2017
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Monitored food intake and output as directed by nursing staff.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Administered medications under supervision of a licensed nurse.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Education
CPHT -
Ross Medical Education Center
Granger, IN06-2018
Qualified Medication Aide -
Excel QMA Training Center
Elkhart, IN09-2015
Certified Nurse Assistant -
Legacy CNA Training
Mishawaka, IN07-2010
High School Diploma -
Clay High School
South Bend, IN05-2007
Skills
- Operations Oversight
- Mechanical recoveries
- Financial Planning
- Operations Management
- Personnel Management
- Operational Reporting
- Workflow Optimization
- Staff Development
Timeline
Certified Pharmacy Technician
Beacon Health System Memorial Hospital
11.2018 - 05.2022
Owner/ Operator
Quality Clean Professional Services LLC
04.2017 - Current
CNA/QMA
The Hearth at Juday Creek
09.2013 - 07.2017
CPHT -
Ross Medical Education Center
Qualified Medication Aide -
Excel QMA Training Center
Certified Nurse Assistant -
Legacy CNA Training
High School Diploma -
Clay High School
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